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Customer Service Specialist for a Software Company in the US (Home Based Full Time)

Virtual Coworker

Key Facts

Full time
English

Other Skills

  • •
    Customer Service
  • •
    Administrative Functions
  • •
    Detail Oriented
  • •
    Communication

Roles & Responsibilities

  • Experience using CRM systems to document interactions accurately.
  • Excellent verbal and written communication skills.
  • Ability to work from home in the United States as a full-time employee.
  • Familiarity with lead management or dealership platforms is a plus.

Requirements:

  • Handle inbound calls and accurately record call details in the CRM system.
  • Respond to and follow up with leads via text and email through the dealership platform.
  • Perform general administrative and customer support tasks as needed.

Job description

• Handle inbound calls and accurately record call details in the CRM system
• Respond to and follow up with leads via text and email through the dealership platform
• Perform general administrative and customer support tasks as needed
Ready to apply?
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