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Charter Sales Representative

Key Facts

Remote From: 
Full time
Polish, English

Other Skills

  • β€’
    Hospitality
  • β€’
    Professionalism
  • β€’
    Calmness Under Pressure
  • β€’
    Multitasking
  • β€’
    Teamwork
  • β€’
    Self-Confidence
  • β€’
    Detail Oriented
  • β€’
    Verbal Communication Skills
  • β€’
    Relationship Building
  • β€’
    Problem Solving

Roles & Responsibilities

  • Proven experience in luxury sales and high-ticket, relationship-based client-facing roles.
  • Strong verbal and written English communication skills with the ability to engage premium clientele.
  • Experience using CRM systems (e.g., Salesforce, HubSpot) to manage pipelines and track opportunities.
  • Ability to work remotely in a fast-paced environment with EST hours and rotating on-call coverage.

Requirements:

  • Manage inbound charter inquiries and convert qualified opportunities into confirmed high-ticket bookings.
  • Build and maintain long-term relationships with high-net-worth individuals, executives, and luxury travelers to deliver a white-glove client experience.
  • Coordinate end-to-end charter delivery including aircraft selection, pricing, scheduling, and logistics with internal teams and aviation partners to ensure flawless execution.
  • Maintain accurate CRM records and pipeline visibility; provide timely updates and support 24/7 responsiveness through rotating on-call coverage.

Job description

✈️ Charter Sales Executive (Private Aviation & High-Ticket Sales) – Remote

Full-Time | Remote | EST Hours (Rotating On-Call Coverage)

πŸš€ About the Role

We’re hiring a relationship-driven and highly polished Charter Sales Executive to manage and close high-value private aviation charter deals.

This is not a transactional sales role.

You’ll be responsible for:
βœ… managing inbound charter inquiries
βœ… building relationships with high-net-worth clients
βœ… creating tailored private flight solutions
βœ… closing high-ticket bookings
βœ… delivering a luxury white-glove client experience

You’ll work directly with clients seeking premium private aviation services while coordinating internally to ensure seamless booking execution from inquiry through post-flight support.

If you thrive in:

  • luxury sales
  • private aviation
  • relationship management
  • high-ticket deal environments
  • fast-paced client communication

this role is a strong fit.

πŸ”₯ What You’ll Own

High-Ticket Charter Sales & Deal Conversion

  • Manage inbound charter inquiries from prospective and returning clients
  • Convert qualified opportunities into confirmed charter bookings
  • Recommend tailored aircraft and flight solutions based on:
    • passenger requirements
    • route logistics
    • timing
    • aircraft preferences
  • Maximize revenue while maintaining premium client service standards
  • Negotiate pricing and close deals confidently in a fast-moving environment

Client Relationship Management (White-Glove Experience)

  • Build long-term relationships with:
    • high-net-worth individuals
    • executives
    • corporate travelers
    • luxury clientele
  • Deliver a luxury-level customer experience from inquiry to completed flight
  • Maintain proactive communication and responsiveness throughout the booking process
  • Drive repeat business through exceptional relationship management

End-to-End Charter Coordination

  • Guide clients through:
    • aircraft selection
    • charter pricing
    • scheduling
    • logistics
    • booking confirmation
  • Coordinate internally to ensure flawless execution and operational alignment
  • Provide updates throughout the charter lifecycle
  • Support clients with urgency and professionalism during time-sensitive requests

Communication & Operational Coordination

  • Communicate across:
    • phone
    • email
    • Slack
    • WhatsApp
  • Coordinate with:
    • operations teams
    • scheduling teams
    • aviation partners
    • internal stakeholders
  • Participate in rotating on-call schedules to support 24/7 charter responsiveness

CRM & Pipeline Management

  • Maintain clean and accurate sales records inside:
    • Salesforce
    • CRM systems
    • charter tracking platforms
  • Track:
    • inquiries
    • quotes
    • bookings
    • client activity
    • revenue opportunities
  • Ensure strong pipeline visibility and organized follow-up management

πŸ’» Requirements

Core Requirements

  • Proven experience in:
    • sales
    • luxury services
    • high-ticket client-facing roles
    • relationship-based selling
  • Strong verbal and written English communication skills
  • Confident handling premium clientele and high-value conversations
  • Strong organizational and multitasking abilities
  • Comfortable working remotely in a fast-paced environment
  • Ability to work EST hours with rotating on-call availability
  • Experience using CRM systems such as:
    • Salesforce
    • HubSpot
    • similar platforms

⭐ Nice to Have

  • Experience in:
    • private aviation
    • charter sales
    • luxury hospitality
    • travel services
  • Familiarity with:
    • Avinode
    • charter quoting systems
    • private aircraft categories
  • Understanding of:
    • Part 135 operations
    • private aviation logistics
    • cryptocurrency transactions
  • Existing network within luxury travel or aviation industries

🧠 What Makes You a Strong Fit

  • You build relationships β€” not just transactions
  • You communicate with professionalism, confidence, and polish
  • You stay calm under pressure in high-value client environments
  • You move quickly while maintaining attention to detail
  • You thrive in luxury service and fast-response sales environments
  • You take ownership of the client experience from start to finish

πŸ“… What a Typical Day Looks Like

  • Respond to inbound charter requests and inquiries
  • Build relationships with prospective and returning clients
  • Recommend aircraft and customized charter solutions
  • Coordinate quotes, pricing, and booking logistics
  • Work with operations teams to ensure smooth execution
  • Maintain CRM updates and sales pipeline tracking
  • Follow up proactively to maximize conversions and repeat bookings

In short:
You turn high-value charter inquiries into closed bookings while delivering a seamless luxury aviation experience.

πŸ“Š Key Metrics for Success (KPIs)

  • Charter deal conversion rate
  • Revenue generated per booking
  • Client satisfaction and repeat business
  • Response time to inbound inquiries
  • CRM accuracy and pipeline organization
  • Retention and long-term client relationships

🌟 Why This Role Stands Out

  • High-ticket luxury sales environment
  • Relationship-driven sales with premium clientele
  • Direct exposure to the private aviation industry
  • Fast-paced, high-growth sales environment
  • Opportunity to work with:
    • executives
    • entrepreneurs
    • luxury travelers
  • Strong growth opportunities into:
    • Senior Charter Sales
    • Aviation Sales Leadership
    • Sales Director roles

πŸ§ͺ Interview Process

  • Initial Phone Interview
  • Video Interview
  • Final Client Interview
  • Offer & Onboarding

πŸ‘‰ Apply Now

If you:

  • thrive in high-value relationship-driven sales
  • enjoy luxury client communication and premium service
  • are confident managing high-ticket deals
  • want exposure to the private aviation industry

this role is a strong fit for you.

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