Credentialing Administrative Assistant (Remote) | South Africa

• Job Type: Full-time, long-term contractor
• Workplace: Remote
• Schedule: Full-time, Monday to Friday 8:30 am - 5:00 pm PST
• Compensation: $1,500 - $2,000/month

About Us
HireHawk connects skilled professionals around the world with high-trust remote roles at U.S. and Canadian companies, building distributed teams that run with clarity and high standards. You’ll join a remote-first, outcomes-focused environment where reliability and attention to detail are genuinely valued, not just talked about.

About the Role
We’re hiring a Credentialing Administrative Assistant to support a fast-paced medical practice where credentialing accuracy directly impacts provider readiness and patient experience. You’ll own critical, detail-heavy workflows across credentialing and administrative coordination, working independently while staying highly responsive during Pacific Time hours. This role is ideal for someone who communicates clearly in English, handles sensitive information with professionalism, and enjoys building consistency into complex processes.

Responsibilities

• Own provider credentialing and re-credentialing workflows end-to-end, ensuring submissions are complete, accurate, and on time
• Maintain current provider records across licensing boards, payers, and regulatory entities with meticulous version control
• Prepare, review, and submit credentialing applications and supporting documentation with near-zero error tolerance
• Proactively follow up with insurance companies, hospitals, and clinics to keep credentialing timelines moving
• Communicate professionally with doctors, staff, and patients to gather and verify sensitive information
• Track credentialing status in online systems and internal trackers, flagging risks early and documenting actions clearly
• Perform high-accuracy administrative support: data entry, scheduling, document organization, and file management
• Protect confidentiality at all times and handle patient/provider information with discretion and care

Requirements

Must-Have:

• Excellent English communication skills (written and spoken)
• Strong computer literacy and comfort with online portals, databases, and document workflows (high accuracy required)
• Exceptional attention to detail and a consistent approach to process-driven work
• Professional, confident communication style with medical staff and providers
• Ability to work independently in a remote environment and manage priorities without constant oversight
• Full-time availability during U.S. Pacific Time hours: 8:30 AM – 5:00 PM PST
• High reliability and long-term commitment (training is substantial and responsibilities are critical)

Nice to Have:

• Prior medical credentialing experience or healthcare administrative background
• Experience working with U.S. healthcare providers, payer systems, hospitals, or clinics
• Familiarity with EMR platforms and/or healthcare documentation standards
• Bachelor’s degree or related higher education

Benefits

• Access to a $200K+ perk marketplace with discounts on 150+ global services.
• Option to withdraw up to 50% of approved earnings before payday.