Role overview

Qualifications

Excellent English communication skills (written and spoken)
Strong computer literacy with online portals, databases, and document workflows (high accuracy)
Exceptional attention to detail and a process-driven work approach
Ability to work independently in a remote environment and manage priorities without constant oversight

Responsibilities

Manage end-to-end provider credentialing and re-credentialing workflows, ensuring accuracy and timeliness
Maintain and version-control provider records across licensing boards, payers, and regulatory entities
Prepare, review, and submit credentialing applications and supporting documents with high accuracy; follow up with insurers, hospitals, and clinics to maintain timelines
Communicate professionally with doctors, staff, and patients; track credentialing status in systems, flag risks, and protect confidentiality

Key facts

Remote from: South Africa
Full time
Administrative Assistant
English

Hard skills

Credential Manager Provider Data Management Digital File Management Online Databases Data Entry File Management Risk Analysis Process Management Prospective Payment Systems Hospital Experience Health Administration Physician Credentialing Clinical Documentation Process Engineering

Other skills

Scheduling
Confident Communicator
Time Management
Detail Oriented

About the company

HireHawk

HireHawk helps businesses save money and scale with vetted, high-performing global talent—matched to your exact needs, fully compliant, and delivered through a flexible workforce subscription. We handle the sourcing, screening, and compliance so you can focus on results, not red tape. Superior Talent Vetting - Our rigorous assessment process identifies capabilities, potential, and fit that standard interviews miss. Transparent Economics - Our flat-rate monthly model eliminates the guesswork and hidden costs that make traditional staffing unpredictable. Comprehensive Compliance - We handle all legal, contractual, and classification requirements seamlessly, removing risk and complexity. Flexible Engagement Model - We tailor our approach to your specific talent needs and business context, with no long-term commitments.

Company details

Company size11 - 50

Links

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Job description

Job Type: Full-time, long-term contractor
Workplace: Remote
Schedule: Full-time, Monday to Friday 8:30 am - 5:00 pm PST
Compensation: $1,500 - $2,000/month

About Us
HireHawk connects skilled professionals around the world with high-trust remote roles at U.S. and Canadian companies, building distributed teams that run with clarity and high standards. You’ll join a remote-first, outcomes-focused environment where reliability and attention to detail are genuinely valued, not just talked about.

About the Role
We’re hiring a Credentialing Administrative Assistant to support a fast-paced medical practice where credentialing accuracy directly impacts provider readiness and patient experience. You’ll own critical, detail-heavy workflows across credentialing and administrative coordination, working independently while staying highly responsive during Pacific Time hours. This role is ideal for someone who communicates clearly in English, handles sensitive information with professionalism, and enjoys building consistency into complex processes.

Responsibilities

Own provider credentialing and re-credentialing workflows end-to-end, ensuring submissions are complete, accurate, and on time
Maintain current provider records across licensing boards, payers, and regulatory entities with meticulous version control
Prepare, review, and submit credentialing applications and supporting documentation with near-zero error tolerance
Proactively follow up with insurance companies, hospitals, and clinics to keep credentialing timelines moving
Communicate professionally with doctors, staff, and patients to gather and verify sensitive information
Track credentialing status in online systems and internal trackers, flagging risks early and documenting actions clearly
Perform high-accuracy administrative support: data entry, scheduling, document organization, and file management
Protect confidentiality at all times and handle patient/provider information with discretion and care

Requirements

Must-Have:

Excellent English communication skills (written and spoken)
Strong computer literacy and comfort with online portals, databases, and document workflows (high accuracy required)
Exceptional attention to detail and a consistent approach to process-driven work
Professional, confident communication style with medical staff and providers
Ability to work independently in a remote environment and manage priorities without constant oversight
Full-time availability during U.S. Pacific Time hours: 8:30 AM – 5:00 PM PST
High reliability and long-term commitment (training is substantial and responsibilities are critical)

Nice to Have:

Prior medical credentialing experience or healthcare administrative background
Experience working with U.S. healthcare providers, payer systems, hospitals, or clinics
Familiarity with EMR platforms and/or healthcare documentation standards
Bachelor’s degree or related higher education

Benefits

Access to a $200K+ perk marketplace with discounts on 150+ global services.
Option to withdraw up to 50% of approved earnings before payday.