Title of Role: Technical Project Manager
Department: Technology
***This is a remote position, with a preference for candidates that are based in Central or East Coast Time zone due to global nature of role
East West Tea is seeking a talented, passionate, and experienced Technical Project Manager to join our technology team!
The Technical Project Manager will join our global technology team to plan and deliver enterprise technology and software initiatives that enable business transformation. This role will lead cross-functional projects of varying size and complexity, with a strong focus on system implementations such as ERP and other enterprise applications.
WHO WE ARE:
We are the well-being company that exists to inspire and enhance everyday life through trust and good will. Our guiding principles, beliefs, and philosophies shape our identity. They are the essence of our culture and define how we do what we do.
We are Intentional – we chose to lead with positive intent. Mindful – we are present and aware of how we show up in the world. People – we value and respect all people and communities. Authentic – we are real and transparent with everything we do. Committed – we are committed to quality products while sustaining our planet. Trust – we consistently align our words with our actions.
OUR INVESTMENT IN YOU:
- We have exceptional wellbeing-focused benefits including health, dental, vision and alternative care, life and disability insurance, retirement, paid time off, company picnics, social activities, and a surprise every so often! Who doesn’t love a surprise?
- We work in a LEED certified facility which prioritizes the planet in our daily operations and optimizes our employee experience while at work.
- We prioritize sustainability as a business by embedding it into our values, our strategic priorities, our decision-making, and our resource allocations.
- We commit to our purpose in every aspect of our culture.
- We have employees that are committed to “Doing Good” in our community and around the world.
- We are a growing company with products that customers love.
- We believe in investing in you and your growth and development.
WHAT YOU’LL OWN:
Enterprise Project & Program Management
- Lead end-to-end deliver of complex, cross-functional technical initiatives, including ERP implementation and post-go-live optimization efforts
- Develop and maintain integrated project plans, schedules, milestones, budgets, RAID logs, and dependency maps
- Ensure projects align with organizational strategy, operational realities, security standards, and regulatory requirements
ERP & Enterprise Systems Delivery
- Serve as a key delivery lead for ERP and enterprise system initiatives, supporting phases such as discovery, design, build, testing, cutover, and stabilization
- Partner with functional leads across all teams in the global org to translate business needs into executable project plans
Stakeholder Engagement & Communication
- Act as a central point of coordination and communication across project stakeholders
- Communicate progress, risks, and decisions clearly to both technical and non-technical audiences
Delivery Governance & Ways of Working
- Apply appropriate project deliver methodologies (Agile, kanban, hybrid, or waterfall) based on initiative type and maturity
- Support governance structures such as steering committees, design reviews, and decision forums
Innovation & Continuous Improvement
- Support exploratory and innovation focused initiatives, pilots, and proofs of concept
- Leverage data, dashboards, and metrics to improve visibility and decision-making
WHAT YOU KNOW AND HAVE EXPERIENCED:
- Bachelor's Degree or equivalent work experience
- Minimum of 5+ years of relevant work experience in technical project, program, or delivery management
- Demonstrated experience leading ERP or other large enterprise system implementations
- Experience in Food, Beverage, CPG, manufacturing, or regulated environments preferred
- Strong understanding of software delivery lifecycle, systems integration, and data-driven initiatives
- Experience working with globally distributed and cross-functional teams preferred
YOU’LL BE A GREAT FIT:
- Strong critical thinking ability to navigate and solve complex problems
- Solid work ethic, self-starter, and result-oriented
- Natural ability to develop strong, trusting relationships
- Enjoys collaborating with cross-functional partners
- Responsible and a high degree of ownership
- Thrives in an ever-changing work environment
- Effectively managing a multitude of work responsibilities
- Balances attention to detail and swift execution
WHAT WE DO:
We manufacture Yogi and Choice Organics brand products. Yogi has over 40 tea blends made from 140 exotic spices and botanicals sourced from 100% non-GMO growers around the globe. These herbal, green, and black teas are formulated for delicious taste and healthful benefits. Choice Organics offers a collection of organic traditional tea, herbal tea, and unique, flavorful organic tea blends. Choice teas are sourced exclusively from 100% organic and non-GMO growers around the world and are beautifully balanced to perfection for a full-flavored taste experience.
East West Tea Company is an equal opportunity employer. We value and respect each person's individuality and unique talents. We honor diversity and inclusion. The strength of our people and our guiding principles contribute to East West Tea's leadership and continued success in the natural tea category.
