Trustee Sale Assistant

Summary:

The Trustee Sale Assistant provides services on a national basis for the Trustee Services Business on defaulted loans through the non-judicial foreclosure process. The Trustee Sale Assistant (TSA) is responsible for opening new files in case management system, ordering beneficiary checks, SCRA & Pacer requests, preparing documents necessary for processing non-judicial foreclosures, updating foreclosure and client case management systems, assisting Trustee Sale Officer. TSA will monitor all foreclosure files on hold due to bankruptcy and work with outside counsel to make sure status is updated and sales are postponed or proceed to sale accordingly.

Essential Job Functions:

• Download daily new referrals from client and open in case management system, monitor timely receipt of transmitted data from title based and complete updates to case management system.

• Ensure timely compliance of SCRA and Bankruptcy checks provide results to Trustee Sale Officer “TSO” for review.

• Update clients case management systems and forward escalated requests to TSO.

• Scan documents to remote personnel.

• Assist TSO in clerical functions required to complete a task.

• Monitor all foreclosure files on hold  and update status in FSI.

• Comply with all escalation procedures.

• Maintain regular and punctual attendance.

Other Related Duties:

Performs other related duties as assigned.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Education and/or Experience:

Two (2) to five (5) years of experience in the processing of non-judicial foreclosures is required

Mathematical Skills:

Ability to work with mathematical concepts such as adding, subtracting, multiplication, division. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Work Complexity:

Problems and issues faced are frequently complex and sometimes multi-dimensional, requiring broad- based consideration of variables that impact multiple areas of their organization.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Equal Employment Opportunity:

Archwell is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Archwell may change the specific job duties with or without prior notice based on the needs of the organization.