Trustee Sale Officer

Summary:

The Trustee Sale Officer is responsible for processing non-judicial foreclosures for each stage of the foreclosure process in accordance with state and local statutes, and investor/insurer requirements, through a multi-state/site and global workforce.  Deliver outstanding borrower care for clients and customers. Work with Senior Trustee Sale Officer to coordinate daily workflow between each team member.

Essential Job Functions:

• Review all new referrals opened by trustee sale clerk to ensure accuracy and timely compliance to company and client requirements.

• Determine chain of title to determine required assignment and prepare necessary substitution of trustee.

• Review and process required mailings based on state law which includes requests for notice, review of trustee sale guarantee. 

• Prepare notices for posting and publication.

• Respond to client and borrower correspondence and phone calls in a timely manner based on request.

• Comply with all escalation procedures.

• Maintain regular and punctual attendance.

Other Related Duties:

Performs other related duties as assigned.

Supervisory Responsibilities:

This position is an individual contributor.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Education and/or Experience:

Five to ten years of experience in the processing of non-judicial foreclosures is required.

Language Skills:

Ability to read and write English.  Ability to respond to common inquiries from clients and borrowers.

Mathematical Skills:

Ability to work with mathematical concepts such as adding, subtracting, multiplication, division. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to define problems, collect data, establishes facts, and draw valid conclusions.

Certificates, Licenses, Registrations:

None required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Equal Employment Opportunity:

Archwell is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Archwell may change the specific job duties with or without prior notice based on the needs of the organization.