Key Facts

Remote From:

Full time

English

Hard Skills

Contract Management Key Management Customer Relationship Management Account Management Customer Retention Account Management Customer Success Management Stakeholder Communications Profitability Management Business Development +6 more

Other Skills

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Team Management
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Strategic Planning
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Communication
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Leadership
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Teamwork
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Strategic Thinking
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Relationship Building
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Problem Solving

Roles & Responsibilities

Experience leading or managing an account management team.
Proven ability to develop and execute client relationship strategies and drive business growth.
Strong contract negotiation and profitability management skills.
Excellent communication and stakeholder management to serve as primary liaison with key clients.

Requirements:

Oversee a team of account managers and guide the overall client relationship strategy.
Drive business growth by improving customer retention and expanding account portfolios while delivering high-quality service aligned with company goals.
Serve as primary liaison with key clients and lead contract negotiations to ensure long-term profitability and client success.
Develop and implement strategic account plans to maximize revenue and client satisfaction.

NEOTech

About NEOTech

NEOTech is a global supplier of electronic manufacturing services. NEOTech combines the strengths of three leading contract manufacturers: NATEL, EPIC, and OnCore. With over 40 years of heritage in electronic manufacturing services, NEOTech focuses on high-complexity in low to medium volume, high mix products in the Aerospace and Defense, High-Tech Industrial, and Medical Device design and manufacturing field. NEOTech offers full product lifecycle engineering services, manufacturing and testing of microelectronics, cable & harness interconnect products, PCBA, full box build assemblies and aftermarket repair and fulfillment services. Headquartered in Chatsworth, CA, NEOTech has manufacturing and engineering locations in California, Colorado, Illinois, Massachusetts, Nevada, Tennessee, Mexico, and China. NEOTech holds and maintains industry specific certifications that include ISO9001, AS9100, ISO13485, ISO/TS16949, and ISO14001.

Company type: Large

Founded: 2018

Company size: 1001 - 5000

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Job description

The Director of Account Management is responsible for overseeing a team of account managers and guiding the overall client relationship strategy. This leadership role focuses on driving business growth by enhancing customer retention, expanding account portfolios, and delivering high-quality service aligned with company goals. The director acts as the primary liaison with key clients, negotiates contracts, and ensures long-term profitability and client success.