Key Facts

Remote From:

India

Category: Technical Writer

Full time

Senior (5-10 years)

English

Hard Skills

Software Documentation Technical Writing Field Notes Atlassian Confluence Documentation Generation JIRA Information Architecture Context Sensitive Help Academic Writing Project Management +12 more

Other Skills

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Microsoft PowerPoint
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Multitasking
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Communication
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Time Management
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Teamwork
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Detail Oriented

Roles & Responsibilities

Prior documentation experience authoring documentation for software products.
BS/BA in Computer Science or other relevant fields.
At least 5+ years of experience in software technical documentation.
Experience in writing API documentation.

Requirements:

Interact with subject matter experts to understand software deliverables and provide release notes and other documents for general availability releases.
Research, analyze data and test new and existing software to develop documentation content.
Develop product information with simple and concise English by organizing ideas and translating complex technical terms into information readers can understand.
Manage multiple projects and priorities simultaneously.

Zimperium

Cybersecurity

About Zimperium

Zimperium enables companies to realize the full potential of mobile-powered business by activating a Mobile-First Security Strategy. Built for the demands of mobile business, Zimperium’s Mobile-First Security Platform delivers unmatched security across both applications and devices. Only Zimperium delivers autonomous mobile security that dynamically adapts to changing environments so companies can securely capitalize on the new world of mobile-powered opportunities. Zimperium offers the only platform for both mobile device and mobile application security. The Zimperium Mobile-First Security Platform consists of the following solutions: The MAPS solution helps enterprises build compliant, secure, and resilient mobile applications. It has three key capabilities: Mobile App Security Testing (MAST) to help identify mobile-specific exploitable vulnerabilities. Application Shielding to secure app code, data, and cryptographic keys from tampering and abuse. Runtime Protection to protect the app on-device from malware, phishing, compromised devices, and rogue networks. MAPS is the only unified solution that offers comprehensive in-app protection and threat visibility across the entire lifecycle of an application. Zimperium Mobile Threat Defense (MTD) -formerly known as zIPS- is an on-device, privacy-first application that provides comprehensive mobile security to the enterprise. It is designed to protect an employee’s device and information from device, network, app, and phishing attacks. Zimperium’s Dynamic Detection Engine, enhanced by machine learning and continuous research, is capable of scaling with the needs of the modern workforce, securing devices against the most advanced threats. Zimperium enables enterprises to support and secure BYO and corporate-owned devices without sacrificing employees' privacy or personal data.

Company type: SME

Industry: Cybersecurity

Founded: 2018

Company size: 201 - 500

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Job description

Zimperium® is the world leader in mobile security, purpose-built to protect the modern mobile enterprise. Trusted by leading organizations and governments, our AI-driven platform delivers real-time, on-device protection for mobile applications and devices. We help organizations stay ahead with proactive defense against evolving threats—including mobile-targeted phishing (mishing), malware, app vulnerabilities, and zero-day exploits. Our mission is to empower organizations to operate securely and confidently in today’s dynamic digital environment.

As a Senior Technical Writer in Zimperium, you will author internal and customer-facing documentation for several highly technical products.

This role requires understanding various product areas, working with a cross-functional team, along with authoring documents including release notes, user guides, API documents, and other documentation deliverables in a timely manner.

Responsibilities:

Interact with the subject matter experts including developers, product managers, customer support and sales to understand software deliverables to provide release notes and other documents for general availability releases.
Research, analyze data and test new and existing software to develop documentation content.
Strong ability to grasp technical concepts and ensure accuracy of customer-facing documentation.
Develop product information with simple and concise English by organizing ideas and translating complex technical terms into information readers can understand.
Understand and ensure documentation attributes of task orientation, accuracy, completeness, clarity, concreteness, organization, retrievability, and visual effectiveness.
Communicate issues and seek support in a timely manner to deliver documentation within software release deadlines.
Work independently while also being detail-oriented, organized, a team-player, and approachable.
Manage multiple projects and priorities simultaneously.
Strive to continually improve the quality of our product documentation.

Qualifications:

To be considered for this role, you must have prior documentation experience authoring documentation for software products.

BS/BA in Computer Science or other relevant fields.
At least 5+ years of experience in software technical documentation.
Ability to make complicated concepts easy to understand.
Experience as a technical writer role in an agile software development environment.
Experience in writing API documentation.
Experience with Jira and Confluence.
Experience in image capture tools and PowerPoint to convey concepts when needed.
Ownership and “can do” attitude with the passion to meet aggressive deadlines.
Experience in IT security technologies and also iOS and Android mobile operating systems and technologies is highly desirable.
Experience in Oxygen XML Editor is a plus.
Experience in Markdown and Slate HTML documentation is a plus.

Zimperium is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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