Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
About the role:
The Senior Consultant will focus on leading client projects. They will not have direct sales responsibilities, but they will be expected to support sales activities when an opportunity is identified by our leadership and sales organizations, or a lead comes directly from the market.
When managing a client engagement, the Senior Consultant will generally serve as the day-to-day project manager, but there could be instances where the Senior Consultant is overseeing the project with a project manager reporting to the Senior Consultant.
Project leadership responsibilities will vary by project, but will typically include project management, document preparation, data analysis and assimilation, meeting facilitation, and client/service provider communication.
Essential Duties and Functions include the following. Other duties may be assigned.
Client Engagement Responsibilities
- Help build herronpalmer’s brand as the leading independent global HR advisor in the market
- Involved in all aspects of the business, including:
- Setting strategy for the business; expanding existing client engagements and relationships
- Building intellectual property and collateral for the global HR advisory practice
- Developing and maintaining service provider relationships
- Marketing and building the brand for herronpalmer’s HR technology and services business
- Consulting delivery (including assessments, business cases, sourcing and selection, HR process optimization, and transition engagements for HR technology, outsourcing and shared services operating models)
- Recruiting and development of current herronpalmer resources through training, coaching and project leadership/oversight
- Billable time responsibilities
- When assigned as the most senior team member with a project manager assigned:
- Function in a project oversight role comparable to an executive sponsor or engagement partner where the project manager delivers the day-to-day project management services
- Lead the engagement by supporting the herronpalmer project team assigned and engaging with the most senior members of the client’s staff associated with the project (when appropriate)
- Provide guidance to the day-to-day project leads from both herronpalmer and the client staff
- Review and sign off on all client deliverables, unless those responsibilities have been fully delegated to the project manager
- Support key client meetings as needed, such as selection of the RFP candidates, preparation of the scope of services document, selection of finalists, review of the best and final offer and contract award discussion
- When assigned as the day-to-day project manager:
- Lead assessment, RFP, operating model, process optimization, implementation and/or relationship remediation projects coordinating with the Managing Director and/or others as necessary
- Lead the gathering and assimilation of client- or project-specific data into project document templates
- Manage formal project communication/interaction with service provider candidates and client
- Oversee summarization of RFP responses which are delivered via side-by-side analyses; review, edit and approve drafts prepared by analysts
- Facilitate client discussions (meetings or calls) related to current state discovery, requirements, future state delivery model, provider markets, benchmarks, best fit solutions, and roadmaps.
- Interact with client representatives from HRIT, finance, legal, procurement, communications and other HR/Payroll functions to achieve project objectives
- Travel to the client site with the project team as needed - may include traveling on weekends and (occasionally) international travel
New Business Development Responsibilities
- Support new business opportunities identified by the sales and service organizations and those that come directly to herronpalmer
- While representing the client’s objectives first and foremost, promote a collaborative working relationship with services providers which results in a positive reputation for herronpalmer and a strong pipeline of referrals to prospective clients
- Communicate to the Managing Director and Leadership Team on the identification and status of new business opportunities
General Responsibilities
- Support internal efforts to increase the efficiency of the services we provide
- Keep detailed and accurate track of time spent each on various tasks each day; especially client-billable work, using the tool provided
- Communicate to the Managing Director and Leadership Team on the status of existing projects and budgets
Personal Development
- Keep up to date on and engaged with the advisory and benefits industry by taking advantage of herronpalmer provided training, actively seeking expert advice from industry leaders, participating in meetings with service providers and attending approved industry events.
Required
- 15+ years of business experience overall
- 10+ years of experience employed by an HR consulting firm, an industry-relevant provider firm in a client-servicing, solution architect or implementation role, or a large corporation in an HR operations leadership role
- Demonstrated administration/service delivery experience in at least three primary HR domain (e.g., HR, payroll, compensation, talent acquisition, etc.) in the areas of solution development, technology enablement, client implementation, or ongoing client service delivery
- Significant expertise in the large employer (National Accounts) market, including expertise with the large market HCM-benefits universe of providers
- Deep expertise with HR best practices and systems in at least one primary benefit domain (e.g., HR, payroll, compensation, talent acquisition)
- Proficient in MS Office Suite developing documents for internal and client-ready consumption
- Strong facilitation skills, including demonstrated ability to lead requirements-gathering, process or journey mapping, visioning and future state roadmap discussions with multiple stakeholder groups
- Ability to work independently in a virtual work environment and achieve significant results
- Excellent interpersonal, verbal/written communication and presentation skills
Compensation Range: $190,000-$230-000
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Pay Range
190000 - 230000 Annual
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
