Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Kronos (Timekeeping Software) Genesys Workday (Software) Operations Support Systems Computer Science Stakeholder Communications Product Marketing Help Desk Support Program Implementation Clinical Assessments

Other Skills

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Program Management
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Program Management
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Microsoft Excel
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Virtual Collaboration
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Virtual Teams
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Problem Reporting
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Microsoft Word
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Computer Literacy
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Microsoft Outlook
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Scheduling
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Client Confidentiality
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Communication
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Time Management
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Organizational Skills
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Prioritization
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Social Skills
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Problem Solving

Roles & Responsibilities

HS Diploma or GED
About 1 year of recent relevant experience; clinical work experience preferred
Preferred experience with Epic, Kronos, Genesys Cloud, Workday, and Microsoft Office Suite (including Teams)
Strong organizational, project/program management, interpersonal and communication skills; ability to work independently and handle confidential information with discretion

Requirements:

Provide administrative logistics and operations support to clinical Nurse Advice and Rx Renewal programs
Serve as principal administrative contact and liaison for internal and external department or program constituencies
Assist with program implementation, administration, and reporting
Support program marketing and stakeholder communications

Sutter Health

About Sutter Health

Sutter Health is one of the nation's leading not-for-profit healthcare networks, which includes award-winning physician organizations, acute care hospitals, surgery centers, medical research facilities and specialty services. Our team of 68,000 doctors, employees and volunteers proudly cares for Northern California. Our facilities and care centers are located in large, urban cities and small, rural communities, from the Pacific Coast to the San Joaquin Valley. You’ll find us in San Francisco, Oakland, Sacramento, the snowy mountains of the Sierra Nevada and Lake Tahoe, Napa Valley, Yosemite and the coastal redwoods. We even have an affiliate in Hawaii. Join us and be part of a dedicated group of professionals committed to putting patients’ needs first and achieving the highest levels of quality, access and affordability.

Company type: XLarge

Founded: 2018

Company size: 10001

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Job description

We are so glad you are interested in joining Sutter Health!

Organization:

SHSO-Sutter Health System Office-Utah

Position Overview:

Responsible for providing administrative logistics and operations support to clinical Nurse Advice and Rx Renewal programs. Serves as principal administrative contact and liaison for internal and external department or program constituencies. Duties may include program implementation and administration support, internal and external operational/administrative liaison, program marketing support, and reporting. Works within established procedures with a moderate degree of supervision in a work environment of multiple and conflicting priorities; recognizes and solves typical program problems and updates program manager/leader on status of projects.
Prefer candidate with vast knowledge and technical skill across Epic, Kronos, Genesys Cloud, Workday, Microsoft Office (including Teams), and virtual team environments.

Job Description:

EDUCATION:

HS Diploma or General Education Diploma (GED)

PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:

1 year recent relevant experience.
Clinical work experience preferred
Epic experience preferred
Genesys Cloud experience preferred

SKILLS AND KNOWLEDGE:

Organizational skills with particular ability to prioritize work in an environment with multiple and conflicting interests.
Proven project and/or program management skills.
Interpersonal and communication skills .
Ability to work independently with minimal supervision.
Ability to handle complex and confidential information with discretion.
Basic knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), EPIC, and related information systems.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

Position Status:

Non-Exempt

Weekly Hours:

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $21.77 to $30.48 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

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