OPERATIONS & ACCOUNTANT SUPPORT (US BASED) (AO-13974)

This is a remote position.

About Access Offshoring  
Access Offshoring partners with AUS and US clients to build high-performing offshore teams in the Philippines. We create meaningful career opportunities for experienced professionals and match them with clients where they can make a genuine impact and grow over time.

Company  
Our client is a growing US-based accounting firm supporting a diverse client base, including trades and nonprofit organizations. They operate in a fast-moving environment where client service, responsiveness, professionalism, and reliable operational support are highly valued.

Overview  
Our client is seeking an experienced Operations & Accountant Support professional to help keep executive support, operational tasks, client follow-up, and billing-related admin moving forward. Outlook email management and calendar scheduling for the Owner are top priorities, with the remaining time focused on operational/admin support, client follow-up as directed, and billing support related to Financial Cents and how it flows to QuickBooks Online.

The role will work across QuickBooks Online and Financial Cents, the firm’s billing and workflow platform. Professionalism, sound judgment, and the ability to handle sensitive information with care will be important in this role.

Key Responsibilities  

• Manage the Owner’s email by clearing low-priority items, flagging key messages, and handling information with professionalism and discretion as directed
  

• Coordinate the Owner’s calendar and schedule with clients, prospective clients, vendors, and networking contacts
  

• Owner email and calendar are expected to take approximately 10–15 hours per week; the remaining time will focus on operational/admin support, client follow-up as directed, and billing support in Financial Cents and QuickBooks Online
  

• Support day-to-day operational, administrative, and ad hoc support tasks across the business
  

• Assist with client communication, document sharing, access requests, and general follow-up as directed
  

• Support AR/AP, failed ACH payments, bounced payments, and billing issue follow-up as directed by the Accounting Specialist for CBA
  

• Maintain accurate records and help identify inconsistencies across systems
  

Requirements

Skills & Experience Required  

• 3–5+ years of strong experience in operational, administrative, or executive support in AU or US businesses
  

• Experience managing an executive or CEO email inbox
  

• Experience managing an executive or CEO calendar
  

• Confident using Microsoft Office / Microsoft 365, Teams, Outlook, Excel, Word, and other commonly used operational platforms, with the ability to learn new technologies quickly
  

• Demonstrated professionalism, discretion, and experience handling confidential or sensitive business information
  

• Strong written and verbal English, with strong client-facing communication skills
  

• High attention to detail and accuracy
  

• Experience supporting billing, AR/AP-related admin, or accounting support processes
  

• Solid experience with QuickBooks Online, which CBA uses as its core accounting system
  

Nice to Have  

• Financial Cents exposure (billing/workflow platform; can be learned on the job by someone who picks up new systems quickly)
  

• Experience supporting an accounting firm or professional services business
  

• Marketing experience a plus (e.g. Canva, marketing platforms, LinkedIn, Go High Level, etc.)
  

• Experience with Microsoft Planner, ShareFile, and Xero
  

• Personality fit: reliable, proactive, adaptable, collaborative, and solutions-focused
  

Growth Potential  

This role offers strong long-term potential as the business continues to grow. Over time, there is an opportunity to take on broader operational ownership and become a key support person across admin, client follow-up, and internal workflow coordination.

Working Hours  

U.S.: Mon–Fri, 9:00 a.m.–5:00 p.m. MT | Philippines: Mon–Fri, 11:00 p.m.–7:00 a.m. PHT during DST / Tue–Sat, 12:00 a.m.–8:00 a.m. PHT otherwise. Hours may flex over time minimally as the person becomes more established and independent in the role.

Ideal Candidate  

A reliable, organized, and detail-focused support professional with strong executive and operational follow-through, the ability to manage the Owner’s email and calendar efficiently, confident client communication skills, and solid QuickBooks Online experience while supporting day-to-day admin and billing-related tasks with professionalism and discretion.

Benefits

• US Based clients and US hours
  
• Work from Home Allowance
  
• HMO for you AND a dependent
  
• 20 Days Annual Leave and 5 Days Sick L​eave
  
• Government Statutory Benefits
  
• 13th Month Pay
  
• Computer Equipment
  
• Opportunities for growth
  
• And of course, a competitive salary