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Ad Operations Support Specialist

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Quality Assurance
  • Creativity
  • Communication
  • Supervision
  • Time Management
  • Detail Oriented
  • Prioritization
  • Self-Motivation
  • Problem Solving

Roles & Responsibilities

  • Minimum 3 years of experience in ad operations or related field.
  • Significant expertise in advertising technology, particularly social platforms (Facebook Ads Manager, YouTube) and programmatic markets (DSPs).
  • Experience in campaign management, tag implementation (HTML5, VAST/VPAID, MRAID), troubleshooting/QA, and reporting.
  • Broad understanding of the full scope of advertising/marketing communications (prospecting, retargeting, promotions, conquesting) with knowledge of data platforms (DMP/CDP) is a plus.

Requirements:

  • Set up and manage campaigns for existing clients, including setup, scheduling, implementation, tracking, QA, creative delivery, and reporting.
  • Manage campaigns across social platforms (Facebook, Instagram, TikTok, Pinterest) and programmatic channels (display and video).
  • Analyze tracking and campaign performance, provide insights and custom reports, and coordinate ad rotation and creative optimization.
  • Advise internal teams on advertising technologies and updates, and educate colleagues on best practices.

Job description

Description

Clinch, a fast-growing startup company providing Hyper-Personalized Dynamic Creative technology for Digital, Social, and Advance-TV Advertising, is looking for a talented and experienced Ad Ops person based in the Greater New York City area.

Position Description:

We seek an Ad Ops person with experience in both programmatic (display and video) and Social (Facebook, Instagram). The selected candidate will help oversee all day-to-day operations for assigned accounts, supervising campaign planning, scheduling, implementation, tracking, reporting, and insights.

The chosen candidate will report directly to the Director of Operations and be a key driver of the company’s aggressive growth strategy. This is a fantastic growth opportunity for the right individual.

  • Set up and manage campaigns of existing clients, including: Campaign setup, scheduling, implementation, tracking, creative delivery, QA, reporting.
  • Managing campaigns across Social platforms (Facebook, Instagram, Tik Tok, Pinterest) as well as programmatic (display and video).
  • Ensure the timely and successful delivery of our solutions according to customer needs and improve the entire customer experience.
  • Analyze tracking and campaign performance and provide insights and custom reports.
  • Coordinate the rotation of ads and creative optimization.
  • Advise/consult internal team regarding advertising technologies and updates.
  • Educate colleagues on best practice and provide internal training as needed.


Requirements

  • Minimum 3 years of experience.
  • Significant expertise in advertising technology, particularly social (Facebook Business & Ads manager, YouTube) and programmatic markets (DSPs).
  • Data / DMP / CDP utilization knowledge is a plus.
  • Experience in campaign management, tag implementation (HTML5, VAST/VPAID, MRAID), troubleshooting / QA, and reporting.
  • Broad understanding of the full scope of advertising/marketing communications (prospecting, retargeting, promotions, conquesting, etc.).
  • Self-motivated, hard charger who thrives in a fast-paced, rapidly evolving business.
  • Ability to prioritize and organize workload.


Benefits

  • Compensation commensurate with experience
  • Unlimited PTO 
  • Medical, Dental, & Vision plans
  • 401K with matching
  • Stipend reimbursements (mobile phone service, gym membership, and pet insurance)
  • Flexible work schedule 
  • Life @ Clinch: Team Happy Hours, Outings (virtual and in-person), great office culture + much more!
  • Grow and develop your skills at Clinch with access to Udemy Business - an online learning platform with 5.500+ top-rated, engaging courses with the goal to strengthen or expand your skill sets that can help advance your career and further your knowledge
  • Clinch has been certified as a “Greatest Place to Work” for 2021-2026!
  • Various perks and discounts


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