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Ad Operations Support Specialist

Role overview

Qualifications

  • Minimum 3 years of experience in ad operations or related field.
  • Significant expertise in advertising technology, particularly social platforms (Facebook Ads Manager, YouTube) and programmatic markets (DSPs).
  • Experience in campaign management, tag implementation (HTML5, VAST/VPAID, MRAID), troubleshooting/QA, and reporting.
  • Broad understanding of the full scope of advertising/marketing communications (prospecting, retargeting, promotions, conquesting) with knowledge of data platforms (DMP/CDP) is a plus.

Responsibilities

  • Set up and manage campaigns for existing clients, including setup, scheduling, implementation, tracking, QA, creative delivery, and reporting.
  • Manage campaigns across social platforms (Facebook, Instagram, TikTok, Pinterest) and programmatic channels (display and video).
  • Analyze tracking and campaign performance, provide insights and custom reports, and coordinate ad rotation and creative optimization.
  • Advise internal teams on advertising technologies and updates, and educate colleagues on best practices.

Key facts

Other skills

  • Quality Assurance
  • Creativity
  • Communication
  • Supervision
  • Time Management
  • Detail Oriented
  • Prioritization
  • Self-Motivation
  • Problem Solving

About the company

Clinch logo

Clinch

AdTech & Programmatic Advertising

Clinch leads the industry in developing platforms that help brands and agencies advertise better. The company’s AI-driven Personalization/DCO technology delivers custom-tailored ad experiences across all channels, driving best-in-class performance and ROI, while its Omnichannel Campaign Management Platform, Flight Control, enables agencies to manage the entire campaign lifecycle, from strategy through activation and measurement on a single platform that makes agencies massively more productive, efficient, and profitable with automated workflows that save time and money. Flight Control replaces all the point solutions that have become part of the planning, activation, optimization, and measurement of ad campaigns with a single, unified, media-agnostic, SaaS platform already integrated with your DSP and all other partners. Built with agencies for agencies, Flight Control eliminates complexity through campaign workflow automation and makes agencies more efficient and profitable. Flight Control includes: - Innovative Visual UI to enable transparent, end-to-end team collaboration - Workflow automation to eliminate errors and delays - Omnichannel Personalization/DCO to improve campaign performance - Smart Ad Serving that learn from its results across every channel - Powerful Consumer Engagement Intelligence that enriches first party data

Company details

Company typeSME
IndustryAdTech & Programmatic Advertising
Company size51 - 200

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Job description

Description

Clinch, a fast-growing startup company providing Hyper-Personalized Dynamic Creative technology for Digital, Social, and Advance-TV Advertising, is looking for a talented and experienced Ad Ops person based in the Greater New York City area.

Position Description:

We seek an Ad Ops person with experience in both programmatic (display and video) and Social (Facebook, Instagram). The selected candidate will help oversee all day-to-day operations for assigned accounts, supervising campaign planning, scheduling, implementation, tracking, reporting, and insights.

The chosen candidate will report directly to the Director of Operations and be a key driver of the company’s aggressive growth strategy. This is a fantastic growth opportunity for the right individual.

  • Set up and manage campaigns of existing clients, including: Campaign setup, scheduling, implementation, tracking, creative delivery, QA, reporting.
  • Managing campaigns across Social platforms (Facebook, Instagram, Tik Tok, Pinterest) as well as programmatic (display and video).
  • Ensure the timely and successful delivery of our solutions according to customer needs and improve the entire customer experience.
  • Analyze tracking and campaign performance and provide insights and custom reports.
  • Coordinate the rotation of ads and creative optimization.
  • Advise/consult internal team regarding advertising technologies and updates.
  • Educate colleagues on best practice and provide internal training as needed.


Requirements

  • Minimum 3 years of experience.
  • Significant expertise in advertising technology, particularly social (Facebook Business & Ads manager, YouTube) and programmatic markets (DSPs).
  • Data / DMP / CDP utilization knowledge is a plus.
  • Experience in campaign management, tag implementation (HTML5, VAST/VPAID, MRAID), troubleshooting / QA, and reporting.
  • Broad understanding of the full scope of advertising/marketing communications (prospecting, retargeting, promotions, conquesting, etc.).
  • Self-motivated, hard charger who thrives in a fast-paced, rapidly evolving business.
  • Ability to prioritize and organize workload.


Benefits

  • Compensation commensurate with experience
  • Unlimited PTO 
  • Medical, Dental, & Vision plans
  • 401K with matching
  • Stipend reimbursements (mobile phone service, gym membership, and pet insurance)
  • Flexible work schedule 
  • Life @ Clinch: Team Happy Hours, Outings (virtual and in-person), great office culture + much more!
  • Grow and develop your skills at Clinch with access to Udemy Business - an online learning platform with 5.500+ top-rated, engaging courses with the goal to strengthen or expand your skill sets that can help advance your career and further your knowledge
  • Clinch has been certified as a β€œGreatest Place to Work” for 2021-2026!
  • Various perks and discounts


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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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