Developer Experience Engineer (Mandarin-Speaking)

About the Team

The Developer Experience team is a new group at OpenAI with a singular focus: making developers successful. Our mission is to empower every developer and startup on the planet to build on the OpenAI platform, providing them with the most delightful developer experience to seamlessly integrate AI into their apps and products. We are dedicated to ensuring that developers have the tools, resources, and support they need to unlock the full potential of AI in their projects.

The Developer Experience team partners very closely with the product and engineering teams building the OpenAI API, all GTM functions, as well as research and leadership. Across all product lines, we ensure that these powerful tools are used responsibly. This is a key part of OpenAI’s path towards safely deploying broadly beneficial Artificial General Intelligence (AGI). Safety is more important to us than unfettered growth. We are also committed to fostering an inclusive and diverse developer community, ensuring that our technologies are accessible and beneficial to all.

About the Role

We are looking for a highly skilled and passionate Developer Advocate to join our Developer Experience team. As a Developer Advocate, you will play a crucial role in engaging with our developer community and advocating for developers’ needs within OpenAI.

You will be using and advocating for new models and capabilities, such as GPT-4 Turbo, Vision, Whisper, TTS, and more, by building high-quality sample apps and demos, creating compelling technical content, shaping our documentation, as well as building developer tools for developers to build on top of the OpenAI API — everyone from hobbyist developers to Fortune 500 companies. You will also collaborate closely with the research and API teams as we bring the latest cutting-edge models to our platform.

As a Developer Advocate, you will:

• Create and curate high-quality technical content, such as tutorials, blog posts, videos, and code samples, to educate and inspire developers.

• Engage with the developer community, building strong relationships and fostering a vibrant ecosystem around OpenAI’s technologies.

• Be a tireless champion for developers and their needs, gathering and organizing their feedback to inform our product roadmap.

• Build relationships with key developers and help nurture a community of developers on our platform, representing OpenAI at developer events and online forums, serving as a knowledgeable and approachable ambassador for our platform.

• Collaborate closely with product, engineering, and marketing teams to drive adoption and success of OpenAI’s APIs and developer tools.

• Contribute to the development and enhancement of all OpenAI's developer surfaces to provide a seamless experience for developers.

We’re looking for a blend of:

• Strong full-stack engineering background, with experience building with AI and LLMs.

• Proven track record of engaging with developers to help them find success with API-based products, and building developer communities.

• Mandarin language skills as the role will also cover clients and communities that are Mandarin-speaking.

• Deep user empathy and an understanding of what’s required for a product experience to be great and an appreciation that the details matter.

• Creativity and passion for exploring new ways to connect with and empower developers.

• Pride in crafting delightful developer tools and high-quality demos and sample projects.

• A history of creating documentation, how-to content, and code that help developers find success with technical products.

• An ability to write high-quality code, documentation, how-to content that help developers find success with technical products.

• Ownership of problems end-to-end, and are willing to pick up whatever knowledge you’re missing to get the job done.

• Team player with a collaborative mindset, able to work effectively across different teams and disciplines.

• Ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadlines.

• Experience with or a strong interest in AI ethics and safety, aligning with OpenAI's commitment to responsible AI development.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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