Customer Success

• 30+ days ago

Surfe Digital カイゼン

Role overview

Qualifications

Experience in customer success or account management
Strong understanding of digital marketing concepts and strategy
Excellent communication and relationship-building skills
Ability to study a client's business and translate insights into actionable strategies

Responsibilities

Serve as the primary point of contact for clients and ensure their needs are understood and addressed
Study each client's business and market to tailor digital marketing strategies
Develop and implement comprehensive digital marketing plans to drive client success
Collaborate with internal teams to execute campaigns and monitor results

Key facts

Remote from: Brazil
Full time
Customer Success Manager (CSM)
Portuguese

Hard skills

Customer Success Management Business Analysis Digital Marketing Customer Relationship Management Business Communication Marketing Account Management Customer Analysis

Other skills

Customer Service
Communication
Analytical Thinking
Strategic Thinking
Empathy
Relationship Building

About the company

Surfe Digital カイゼン

Business Consulting & Services

Empresa especializada em transformação digital marketing-vendas. Nós ajudamos pessoas e times a evoluir suas operações de marketing (práticas, cultura, geração de resultados) e promover crescimento de negócios por meio de abordagens evolucionárias/ágeis, estratégias, tecnologia e inteligência de marketing digital, vendas e experiência do cliente. #nascidosparaevoluir

Company details

Company typeScaleup

IndustryBusiness Consulting & Services

Company size51 - 200

Links

Website LinkedIn See all jobs

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Job description

O Customer Success da Surfe é o responsável pelos nossos clientes. É a pessoa quem irá não só atende-los, mas entendê-los. Quando os clientes chegam até nós, o profissional tem a responsabilidade de estudar seus negócios e, a partir disso, elaborar toda a estratégia de Marketing Digital para garantir o seu sucesso.

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