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Customer Success

Surfe Digital カイゼン

Key Facts

Remote From: 
Brazil
Full time
Portuguese

Other Skills

  • •
    Customer Service
  • •
    Communication
  • •
    Analytical Thinking
  • •
    Strategic Thinking
  • •
    Empathy
  • •
    Relationship Building

Roles & Responsibilities

  • Experience in customer success or account management
  • Strong understanding of digital marketing concepts and strategy
  • Excellent communication and relationship-building skills
  • Ability to study a client's business and translate insights into actionable strategies

Requirements:

  • Serve as the primary point of contact for clients and ensure their needs are understood and addressed
  • Study each client's business and market to tailor digital marketing strategies
  • Develop and implement comprehensive digital marketing plans to drive client success
  • Collaborate with internal teams to execute campaigns and monitor results

Job description

O Customer Success da Surfe é o responsável pelos nossos clientes. É a pessoa quem irá não só atende-los, mas entendê-los. Quando os clientes chegam até nós, o profissional tem a responsabilidade de estudar seus negócios e, a partir disso, elaborar toda a estratégia de Marketing Digital para garantir o seu sucesso.
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