Key Facts

Remote From:

Full time

English

Hard Skills

Process Management Business Process Automation Business Process Mapping Requirements Engineering Cross-Functional Collaboration Workflow Technology Performance Management Operations Support Systems Process Design Workflow Engine +3 more

Other Skills

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Systems Thinking
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Communication
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Dealing With Ambiguity
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Problem Solving

Roles & Responsibilities

Experience with operational processes, internal systems, or workflow-heavy environments
Ability to break down messy processes into structured, executable logic and end-to-end operational thinking
Proficiency in rapid prototyping and testing ideas in real operational contexts, with comfort working in ambiguity
Active use of AI tools for analysis, structuring, prototyping, and automation; strong execution mindset

Requirements:

Analyze and map complex operational workflows; identify inefficiencies, bottlenecks, and automation opportunities
Design scalable internal systems and workflow logic; translate business needs into structured requirements for Product and Engineering; prototype AI-assisted workflows
Collaborate with Product Managers and Engineers to bring solutions into production; test in real workflows; consider human-in-the-loop where needed
Define process rules, edge cases, decision logic, and operational flows; track impact on efficiency, manual work reduction, speed, and quality

Job description

We’re looking for a Business Analyst to help design and scale the company’s operational platform — internal systems, workflows, and automation that power day-to-day operations.

This role is focused on operational transformation: taking complex, manual processes and turning them into scalable, structured, and increasingly automated systems - including with the help of AI.
You’ll work across Operations, Compliance, Risk, Finance, and Support teams, helping redesign how work actually gets done. This is not a documentation-only role.

We are looking for someone who actively builds clarity out of chaos, moves fast, and is comfortable prototyping and testing ideas in real workflows.

Your role at xpate:

Analyze and map complex operational workflows and processes.
Identify inefficiencies, bottlenecks, and automation opportunities.
Help design scalable internal systems and workflow logic.
Translate business and operational needs into structured requirements for Product and Engineering teams.
Rapidly prototype process improvements and AI-assisted workflows (e.g. using AI tools, low-code/no-code, lightweight models or workflow tools).
Work closely with Product Managers and Engineers to bring solutions into production.
Support the design of AI-assisted and partially automated operational processes (human-in-the-loop where needed).
Define process rules, edge cases, decision logic, and operational flows.
Track impact: efficiency gains, reduction in manual work, speed, and quality improvements.

We’re ready to meet you, if…

Has experience working with operational processes, internal systems, or workflow-heavy environments.
Thinks in systems, workflows, and end-to-end operational logic.
Can break down messy processes into structured, executable logic.
Is comfortable working in ambiguity and improving processes that are not well defined.
Has strong execution mindset and moves quickly from analysis to solution.
Actively uses AI tools in daily work (analysis, structuring, prototyping, automation).
Has experience quickly prototyping ideas and testing them in real operational contexts.
Works well with Product, Engineering, and Operations teams.

Nice to have

Fintech, payments, compliance, or risk operations experience.
Experience with AI-assisted workflows or LLM-based tools.
Hands-on experience with low-code/no-code automation tools.
Experience in regulated or high-scale operational environments.

What working at xpate looks like:

Work on core operational infrastructure with real business impact.
Shape how complex operations scale through systems, AI and automation.
High ownership and fast execution culture.
Strong collaboration with Product, Engineering and Operations teams.
Flexible work environment.
Competitive compensation and benefits.

Why join xpate?

We’re building the financial backbone of the future — where payments move freely and businesses grow without barriers. If you want real impact, freedom to innovate, and work that drives change, xpate is the place for you.

Ready to apply?

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