Medical Virtual Assistant (LATAM – Remote)

Job Title: Medical Virtual Assistant
Location: Remote – Latin America (LATAM only)
Work Schedule: U.S. business hours (EST / CST preferred)
Employment Type: Contract (Full-Time or Part-Time)

About the Role

We are hiring Medical Virtual Assistants in Latin America to support U.S.-based healthcare providers. This role is ideal for candidates with medical, clinical, or healthcare administrative experience who want long-term, stable remote work with U.S. clients.

You will work directly with healthcare professionals and administrative teams to support daily medical operations while maintaining strict confidentiality and professionalism.

Key Responsibilities

• Schedule patient appointments and manage provider calendars

• Communicate with patients via phone, email, and patient portals

• Update and maintain Electronic Medical Records (EMR/EHR)

• Verify insurance eligibility and assist with authorizations

• Support billing, claims follow-up, and documentation

• Prepare intake forms, medical reports, and correspondence

• Coordinate between providers, staff, and patients

• Follow HIPAA and U.S. healthcare compliance standards

Required Qualifications

• Healthcare background required (Medical Assistant, Medical Admin, Nurse Assistant, Medical VA, or similar)

• Experience with EMR/EHR systems (Epic, Athena, Cerner, eClinicalWorks, etc.)

• Strong medical terminology knowledge

• Advanced English (written & spoken)

• High attention to detail and confidentiality

• Reliable high-speed internet and quiet workspace

Preferred

• Experience supporting U.S. healthcare providers

• Mental health, primary care, or specialty clinic experience

• Insurance verification or billing experience

• Bilingual English/Spanish

What We Offer

• Competitive compensation

• Stable, long-term contracts

• Exposure to U.S. healthcare systems

• Growth opportunities into senior medical or operations roles

• Fully remote work from anywhere in LATAM