Project Coordinator

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Position:  BCGEU Project Coordinator

Pay Range:  24

Bi-Weekly Salary:  $3492.48 - $4001.91
Division:  Deskside, Projects, Assets & IMAC Services

Manager:  Jerry Renwick  

Location:  BC

Job Type:  Regular Full time,

This position is responsible for planning, coordinating and implementing strategic business and mission critical information technology projects, in order to achieve the business objectives of a wide variety of clients.  The position develops project plans and quotes, and guides the planning, development and implementation process for multiple projects of varying size and complexity

If you have a hands-on approach, are committed to providing service excellence, and are looking for a rewarding and challenging career opportunity where you can be part of an exciting operation, we would like to hear from you!

What we offer:

• Competitive wage plus yearly salary step increments for the first 5 years in the Job Pay Range classification

• Competitive starting vacation with increases to vacation entitlements after the second year and beyond

• Alternative Work Arrangement options (which could include work from home, earned days off, temporarily or permanently reduced hours)

• Ongoing training and professional development opportunities

• Comprehensive extended health and dental benefits for you and your family

• Defined benefit pension program (BC Public Service Pension Plan)

• Health & wellness programs – lunchtime seminars, community activities and a comprehensive Employee & Family Assistance Program

• Seasonal events and socials

• A robust awards/recognition program

• A friendly work environment where your team is always willing to help

• A leadership team that actually cares about you and wants you to love your job

Responsibilities

• Plans, supports and manages the work of a project group within a defined area of authorization.

• Responsible for implementing technology based solutions in partnership with clients that are aligned with business needs on time and within approved project budgets.

• Identifies opportunities for improvement in business through the collection, analysis and documenting of business requirements.  Ensures that all information systems standards are met when developing business solutions.

• Facilitates and coordinates the business planning process for moderately complex and medium sized projects.  Prepares project estimates, and reports cost constraint/considerations.

• Develops and manages project documentation that includes; the Project Plan, Business Case, and reflect costs, timelines, risk management and contingency plans, resourcing strategy, project structure and reporting expectations, and management approach to be used throughout the lifecycle of the project.

• Reviews project requirements with clients and prepares documentation, including project plans, to initiate projects using standard project management practices and procedures.  Ensures the accuracy, integrity and effectiveness of the project plan are provided to the client.

• Interfaces with Delivery Project Execution teams to ensure project services are performed efficiently with full integrity and to the satisfaction of the client.  Assigns, monitors and checks the work of assigned Delivery Project Execution staff using standard ISM tools (e.g. ServiceNow).

• Determines the scope, feasibility, and cost of upgrade, conversion, and other desktop projects when required to effect business solutions.  Obtains commitment from all stakeholders and recommends project plans to management and clients.

• Advises and facilitates resolution of systems issues for clients concerning unique or unresolved problems or requirements resulting from, or as part of the client project plan.

• Participates in post implementation reviews and documents results and recommendations; surveys and documents feedback and overall satisfaction of users and Business Sponsors.

• Maintains familiarity with all client groups to coordinate the services of the Business Operations Unit with other internal and external entities.

• Markets the services, technological capabilities, and expertise of ISM Canada, including managing client expectations for service levels/capabilities/project timelines.  Monitors client satisfaction with project deliverables.

• Develops project management guidelines, procedures and templates.

• Provides project guidance and leadership to team members and clients as and when required.

Who You Are

Qualifications

• An undergraduate degree from a recognized university (in business and/or information technology), and Project Management certification (PMP) attained or training completed/in progress with plan to attain the certification; plus a minimum of two years progressively more responsible Project Management experience; or an equivalent combination of education, training, and experience.

• Proficiency in the following:

  • Managing small-medium IT projects and/or programs.

  • Providing leadership to small-medium teams.

  • Providing clear professional verbal and written communication to a variety of recipients, including employees and clients.

  • Managing priorities; allocating and coordinating the provision of project resources.

Key Skills & Abilities

The following skills and abilities are considered an asset for this position:

Communication

Able to write clear, well‑organized, and professional documents, including technical materials, for different audiences. Comfortable presenting information to teams and clients and answering questions on the spot in a clear and confident way.

Interpersonal

Works well with a wide range of people, including in challenging situations. Stays focused on solutions, communicates clearly, and builds cooperation while maintaining positive working relationships.

Project Management

Plans and manages small to medium projects from start to finish. Keeps work on track by balancing timelines, resources, and priorities, even as requirements or conditions change.

Organizational

Manages own workload effectively and helps coordinate the work of others when needed. Prioritizes tasks, adapts to changing demands, and meets deadlines in a fast‑paced environment.

Research / Analyze & Investigate

Looks into business issues by reviewing relevant information, policies, and guidelines. Thinks critically about options and recommends practical, well‑reasoned solutions.

Human Resource Management

Provides guidance, support, and direction to staff who are not direct reports to ensure work and project goals are met. Encourages collaboration, accountability, and strong performance.

Financial Management

Creates and manages project budgets. Tracks costs, monitors spending, and helps ensure projects stay within approved financial limits.

Information Systems / Business Technology

Uses technology and information systems to improve efficiency and solve business problems. Adapts well to new tools, systems, and changes in technology or business processes.

Additional information for applicants

In order to be considered for this position, please complete the following mandatory pre-screening questionnaire along with your application. Mandatory Screening Questionnaire: Project Coordinator (2026) – Fill out form

Please make sure you provide detailed information as ISM cannot make assumptions about your qualifications. 

Your application must clearly demonstrate how you meet the education and experience as outlined in the Position Requirements section above. 

Workday Career Profiles will be utilized by the hiring panel to assess ISM employee applicant qualifications during the screening process.

This position can be done virtually, however, the candidate has to reside in the Province of British Columbia, due to the union certification requirements.

An eligibility list might be created.  

This competition and/or eligibility list may be used for other departments of the BC Services Operation of ISM

*Note: This role may involve working with technology that is covered by US and/or Canadian Embargo Export Regulations; therefore all applicants will be subject to additional security screening requirements.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.