Server Delivery Specialist

About Centific

Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.

Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.

About Job

Job Description Summary

We are seeking a detail-oriented and execution-focused Server Delivery Support (SDS) technician to assist in day-to-day data center operations and server delivery. This role is responsible for maintaining delivery data accuracy, supporting server deployment processes,
handling first-level system exceptions, and coordinating basic operational activities across multiple stakeholders.

Job Description

Role Overview:

Support day-to-day operations and coordination of server delivery related tasks, focusing on:

• Server delivery transparency, interact with delivery platform and make sure delivery related

data is always accurate and up to date. SDS will also act as the 1st tier handler if there is system exception requires human intervention.

• Event response of power oversubscribe. In case of any rack level, row level power consumption exceed the safety threshold and requires human intervention, SDS will be

responsible to coordinate with business owners and arrange the server relocation within the

designed time window.

• Server relocation, SDS is responsible of coordinate the execution phase of server relocation, prepare the approval docs, communicate with stakeholders to facilitate the process and arrange the actual delivery with vendor.

• Long tail server delivery tracking and analysis. Responsible to track and analyze the status of long tail servers and mark the servers for long term improvement and retrospective.

• Accessories management. Manage the stock of each type of accessories like AOC, CAT5, Rack, RPDU, Sidepanel. Monitoring the safety stock of the accessories and following up on placing the order, order delivery status.

• Data validation, cleaning and correction. Information about data center, racks, devices, delivery behaviors, events, etc.

• IPIO operation for Offsite.

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.