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Senior Solution Manager – Workforce Optimization & Compliance (m/w/d)

Role overview

Qualifications

  • Extensive experience in workforce management and optimization solutions (SaaS preferred).
  • In-depth knowledge of DE/EU working-time regulations, collective agreements, and KRITIS/industry requirements.
  • Proven ability to act as Domain Owner or lead cross-functional initiatives across Product, R&D, Legal, Sales, and customers.
  • Strong skills in defining target architectures, solution components, and cross-system integration with HR, ERP, time and attendance, and access-control systems.

Responsibilities

  • Strategically develop and evolve the workforce management portfolio, defining target architectures and reusable solution components.
  • Ensure regulatory compliance by monitoring changes in working time laws, tariffs, and KRITIS requirements and implementing necessary features.
  • Define functional requirements for R&D and support data structures, APIs, and data models to enable seamless integration with HR, ERP, and access-control systems.
  • Support presales and customer engagements through workshops, complex tenders, business cases, and value-based arguments.

About the company

primion Technology GmbH logo

primion Technology GmbH

Security & Investigations Services

Access control, time and attendance, security management With over 25 years of experience, primion is a reliable and innovative system provider and customer-oriented service provider in the market for access control, time and attendance and security management. Access control: Whether complete buildings, specific areas, individual doors or huge areas and facilities - when it comes to access control, we offer powerful and innovative systems, from simple locking systems to highly complex security solutions, that protect against unwanted access and thus protect people and assets. Time and attendance: primion solutions provide a comprehensive overview. Who is present? Who is sick? How much working time or overtime has been worked? Which shift model is active? The innovative software for time recording noticeably relieves the burden on the personnel department through automated processes and interfaces to all common payroll systems. Security management: What seems complicated becomes quite simple with the primion system. All security systems, such as intrusion or fire alarm systems with video technology, voice alarms and automatic fault messages, are clearly managed and controlled on a single platform. primion develops, manufactures and installs all systems and components itself and is represented throughout Europe. From the initial consultation and planning concept to on-site installation and services such as hotline, support and maintenance contract, primion offers first-class solutions with its own staff and in-house. When it comes to quality, primion makes no compromises. Our software and hardware for access control, time and attendance and security management is developed and produced in-house according to certified guidelines. primion's reference list includes around 5,000 customers, including the who's who of well-known companies worldwide.

Company details

Company typeSME
IndustrySecurity & Investigations Services
Company size201 - 500

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Job description

Protect what matters. 

Primion Technology ist globaler Lösungsanbieter und Marktführer für Converged Security Solutions und Workforce Management. Seit mehr als 30 Jahren betreuen wir weltweit rund 4.000 zufriedene Kunden, die täglich auf unsere zertifizierten Lösungen vertrauen. Von der Beratung über die Planung, Entwicklung, Installation und Wartung bis hin zum Support arbeitet ein Team aus über 470 engagierten Experten mit Leidenschaft daran, höchste Qualitätsstandards zu erfüllen. 

Als Senior Solution Manager – Workforce Optimization & Compliance (m/w/d) verantwortest Du die strategische und fachliche Weiterentwicklung unserer Workforce-Management-Lösungen. Du gestaltest zukunftsfähige, regelkonforme und effiziente Lösungen zur Einsatzplanung, Schichtoptimierung und Personalkostensteuerung und stellst deren Integration in HR-, ERP- und Access-Control-Systeme sicher. Du agierst als Domain Owner für Workforce innerhalb unseres Solution-Stacks und bildest die zentrale Schnittstelle zwischen Produktmanagement, R&D, Legal, Sales und unseren Kunden.

Klingt nach der richtigen Mission für Dich? Dann werde Teil unseres Teams und bewirb Dich noch heute auf 100% Remote-Basis als Senior Solution Manager – Workforce Optimization & Compliance (m/w/d)!

Deine Aufgaben

  • Strategische Verantwortung

    • Weiterentwicklung unseres Workforce-Management-Portfolios

    • Definition von Zielarchitekturen und Lösungsbausteinen

    • Entwicklung von SaaS- und vertikalen Lösungskonzepten

  • Compliance & Regulierung

    • Sicherstellung der Berücksichtigung von Arbeitszeitgesetz (DE/EU), Tarifverträgen sowie Branchen- und KRITIS-Vorgaben

    • Kontinuierliche Beobachtung, Analyse und Bewertung relevanter gesetzlicher/regulatorischer Änderungen sowie Initiierung und Begleitung der Umsetzung notwendiger Anpassungen oder neuer Funktionen in unseren Workforce-Management-Lösungen

    • Definition fachlicher Anforderungen für R&D

    • Unterstützung bei Audit- und Compliance-Anforderungen

  • Workforce-Optimierung

    • Entwicklung effizienter Schicht- und Einsatzmodelle

    • Analyse und Optimierung von Personalkosten

    • Definition relevanter KPIs und Analytics-Konzepte

    • Unterstützung bei Simulationen und Szenario-Modellen

  • Integration & Systemarchitektur

    • Zusammenarbeit mit der Engineering-Abteilung bei der Gestaltung von Schnittstellen zu HR-, ERP-, Zeit- und Anwesenheits- sowie Zutrittskontrollsystemen

    • Klärung der Anforderungen an Datenstrukturen und Informationsaustausch zwischen Systemen mit der Engineering-Abteilung zur Unterstützung der Definition von APIs und Datenmodellen

  • Presales & Kundenberatung

    • Unterstützung bei komplexen Ausschreibungen

    • Durchführung von Workshops mit Key Accounts

    • Erstellung von Business Cases und Value-Argumentationen

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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