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Business Operations Director

Role overview

Qualifications

  • 5+ years in operating model design, PMO, and transformation initiatives
  • Proven experience building data-driven decision systems, dashboards, and KPIs
  • Experience partnering with C-suite leaders to translate strategy into execution and scale global teams
  • Strong cross-functional leadership and ability to drive execution in a remote, global environment

Responsibilities

  • Design and optimize the company's operating model, including org structure, processes, and cross-team alignment
  • Lead PMO, program management, and transformation initiatives to ensure execution, delivery, and operational excellence
  • Build and drive data-driven decision-making through dashboards, KPIs, and scalable operational systems
  • Partner closely with the CEO to translate strategy into execution and systematize business growth across global teams

About the company

Trafilea Tech E-commerce Group logo

Trafilea Tech E-commerce Group

E-commerce & Online Marketplaces

Trafilea is a global group building life-changing ecommerce brands that transform the digital landscape. We are a remote data-driven team of ambitious doers, passionate marketers, and tech innovators with the instincts and energy to transform the world as we know it.

Company details

Company typeScaleup
IndustryE-commerce & Online Marketplaces
Company size201 - 500

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Job description

About Trafilea

Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands.

With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.

We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.

Why Trafilea

We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.

πŸš€ We build and scale our own brands.

🦾 We invest in AI and automation like few others in eCom.

πŸ“ˆ We test fast, grow fast, and help you do the same.

🀝 Be part of a dynamic, diverse, and talented global team.

🌍 100% Remote, USD competitive salary, paid time off, and more.

Job Responsibilities

  1. Design and optimize the company’s operating model, including org structure, processes, and cross-team alignment.

  2. Lead PMO, program management, and transformation initiatives to ensure execution, delivery, and operational excellence.

  3. Build and drive data-driven decision-making through dashboards, KPIs, and scalable operational systems.

  4. Partner closely with the CEO to translate strategy into execution and systematize business growth across global teams.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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