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Key Account Manager

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Accountability
  • Communication
  • Multitasking
  • Detail Oriented
  • Relationship Building

Roles & Responsibilities

  • 2-3 years of experience in B2B sales and account management
  • Proven track record in closing deals and managing client relationships
  • Native-level English communication skills (written and spoken)
  • Ability to understand client pain points and translate them into solutions

Requirements:

  • Lead conversion and sales execution: own qualified leads, drive them through the sales funnel, conduct discovery calls, present Talvette's services, handle objections, close deals, and maintain follow-up.
  • Client onboarding and handover: ensure smooth onboarding after deal closure, manage contracts and pricing terms, document CRM updates, and coordinate a smooth sales-to-delivery transition.
  • Key account management: act as the primary relationship owner for converted clients, build long-term relationships, proactively manage communications and expectations, and ensure a high-quality client experience.
  • Account growth and sales enablement: identify opportunities for upselling and cross-selling, expand accounts based on evolving hiring needs, and develop client-facing materials such as case studies and presentations.

Job description

About The Company

Talvette is a tech-focused talent placement agency. We operate with a strong emphasis on structured hiring, candidate quality, and operational excellence. As we continue to scale, we are strengthening our revenue function by building a high-performing sales team.

Role Overview

We are looking for a Key Account Manager who will take ownership of converting qualified leads into clients and growing those accounts over time. Unlike traditional sales roles, this position will primarily work with pre-qualified leads generated by the Lead Generation Specialist, allowing full focus on consultative selling, closing, and client relationship management.

This is a high-impact revenue role where performance will be directly tied to conversion, client satisfaction, and account expansion.

Key Responsibilities

Lead Conversion & Sales Execution

  • Take ownership of qualified leads and drive them through the sales funnel
  • Conduct discovery calls to deeply understand client hiring needs
  • Present Talvette's services in a structured, consultative manner
  • Handle objections, negotiations, and close deals effectively
    Maintain strong follow-up discipline to improve conversion rates

Client Onboarding & Handover

  • Ensure smooth onboarding of new clients after deal closure
  • Prepare, share, and manage contracts and agreements
  • Ensure all necessary documentation, pricing, and terms are accurately communicated and recorded
  • Maintain proper documentation and CRM updates for all deals and client interactions
  • Coordinate internally to ensure a smooth transition from sales to delivery

Key Account Management

  • Act as the primary relationship owner for all converted clients
  • Build long-term, trust-based relationships with stakeholders
  • Proactively manage communication and client expectations
  • Ensure a high-quality client experience throughout the lifecycle

Account Growth & Retention

  • Identify opportunities for repeat business, upselling, and cross-selling
  • Expand existing accounts by understanding evolving hiring needs
  • Drive client retention and long-term partnerships

Sales Enablement & Client Materials

  • Develop supporting materials to help convert prospects into clients.
  • Prepare case studies, presentations, white papers, and service overview documents highlighting Talvette's expertise and successful placements.
  • Work with internal team members to gather insights and translate them into persuasive client-facing content.

Sales Process & Performance Tracking

  • Track conversion metrics, deal progress, and revenue performance
  • Maintain structured CRM updates and pipeline visibility
  • Continuously optimize approach based on conversion data

Skills & Experience

  • 2–3 years of experience in B2B sales, account management roles
  • Proven track record in closing deals and managing client relationships
  • Native-level written and verbal communication skills in English.
  • Ability to understand client pain points and translate them into solutions
  • Strong follow-up discipline and pipeline management
    High attention to detail in managing deals and client communication
  • Ability to work under targets and performance pressure
  • Ownership-driven and accountable for revenue outcomes
  • Relationship-oriented with a long-term mindset
  • Structured and process-driven in work approach
  • High attention to detail and ability to manage multiple tasks simultaneously.
  • Experience working with the global/international market is strongly preferred.
  • Experience in recruitment, HRTech, or service-based sales is a strong advantage

Employment Structure

  • Work from home in Bangladesh | Full-time & Contractual | BYOD (bring your own device)
  • Salary: BDT 55,000 + uncapped sales commission
  • Work week: Sunday - Thursday. Saturday is a light working day
    Work hours: 10 AM to 7 PM (flexible with accountability)
  • Benefits: Permanent employment after 3-6 months based on performance + 2 Festival bonuses after probation + Internet allowance + Device allowance

Hiring Process

1. Screening interview
2. Take home assignment
3. Interview with the leadership team
4. Receive a conditional offer
5. Reference check & formal offer
6. Join our team full-time

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