Strategic Carrier Manager

Position Title: Strategic Carrier Manager

Department: Partner Support Team

Reporting to: Sr. Manager - Strategic Carriers

Location: USA Remote, (Chicago or Dallas preferred)

This is a full-time position. Employees located in the Greater Chicagoland Area or Dallas/Frisco area are currently expected to work from the office 1 day per week; however, this is subject to change.

AVANT is a platform for IT decision-making and the nation’s premier distributor for next-generation technologies. AVANT provides unique value to its extensive network of Trusted Advisors with original research, channel sales assistance, training, and tools to guide decision-making around IT services that promote business growth. From complex cloud designs to global wide-area network deployments to the latest in security services, AVANT sets the industry standard in enabling its partners and clients to make intelligent, data-driven decisions about services, technology and cost-effective communications.

Purpose of the Position: The Strategic Carrier Manager role is responsible for actively participating in pre and post-sale activity for AT&T and ACC. An SCM procures pricing, generates contracts, places orders and monitors order milestones through implementation. They will ensure that each opportunity they touch fits the customer's current and future needs and adds value for AVANT to win the business. An SCM works hand in hand with our carrier support teams to ensure their tools are accurate and their processes are streamlined.

Essential Functions:

• Responsible for assisting with solution identification, procure pricing, generate contracts and place orders for respective carrier

• Collaborates with teammates, internal teams and Sr. Manager – Strategic Carriers to drive new process improvements to create efficiency and bring value to our Trusted Advisors

• Demonstrates and reinforces our team’s mission to think beyond just providing a quote and to find new ways of how to secure business

• Attends ongoing supplier meetings on a weekly basis

• Responsible for communicating product and process updates effectively across AVANT and with our Trusted Advisors

• Provides training internally for the ATT/ACC

• First tier point for carrier escalations

• Maintains all carrier specific documentations and training materials for internal teams

• Represents and promotes AVANT’s core values of integrity, honesty and mutual respect

• Minimum 10 year’s industry experience

• Proven success in consistently achieving goals set forth in their current role

• Demonstrates expertise in all product and processes within a designated carrier

• Expert in complex providers portals (pricing, orders and implementation)

• Extremely well organized with strong attention to detail

• Consistently manages workload volume while meeting and or exceeding SLAs

• Excellent communication skills

• Proven track record of proactively taking on responsibilities outside of their daily job function

• Effectively collaborates with departments outside of their organization

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Commuter Benefits
• 401K Match
• Unlimited PTO
• Generous Parental Leave

The information contained in this job description is intended to convey information about the essential functions and requirements of the position. It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. Inaddition, the employee should be able to communicate effectively and in a constructive

manner with management, peers and coworkers.