Role overview

Qualifications

5+ years in the Higher Education industry
5+ years of experience with Slate CRM, demonstrating advanced user proficiency
Ability to administer security roles, build workflows, write rules, and create reports and dashboards using CRM tools
Experience integrating Slate with third-party admissions applications and ERP/SIS systems, and developing HTML content

Responsibilities

Provide Slate CRM implementation services and general consulting (training, functional consulting, troubleshooting, and technical support) to higher education clients
Analyze current business practices and recommend technology-enabled improvements to admissions, retention, and advancement
Adapt to varying challenges and levels of user knowledge when delivering solutions
Travel substantially to lead Slate CRM initiatives and client engagements with remote work flexibility

Key facts

Remote from: Anywhere
Freelance
Senior (5-10 years)
CRM Manager
English

Hard skills

HyperText Markup Language (HTML) Analytical Dashboard Workflow Technology Business Analysis System Optimization Technical Training Compliance Management Enterprise Information Integration Process Automation Systems Microsoft Dynamics CRM Application Integration Architecture Microsoft Dynamics Salesforce Web Development Project Management Customer Relationship Management Stakeholder Communications

Other skills

Adaptability
Customer Service
Verbal Communication Skills
Problem Solving

About the company

Strata Information Group

IT Services & IT Consulting

Strata Information Group (SIG) is a trusted partner in IT solutions and consulting services. Our origins began as technology consulting partners for higher education institutions. Since our inception in 1987, we have worked with over 700 colleges and universities. In recent years we have expanded our expertise to include K-12 education, healthcare and life sciences, non-profits, financial services, and other industries.Our consulting services include strategy, implementation, and managed support for Staff Augmentation, Business Improvement, Cloud, CRM, Cybersecurity, DBA, Data Analytics, Digital Transformation, ERP,, Staff Augmentation, Student Success, and Technology Procurement.SIG is continuously sourcing talent for potential future need. Highly qualified individuals with expertise in the following are encouraged to visit our careers page and apply: • Banner® Student, Student A/R, Financial Aid, and Finance/HR • Database administration • Business process analysis • Cybersecurity • Project management • Onsite IT management • Salesforce • Colleague/Finance/HR Individuals interested in joining the SIG team should have strong technical, functional, or project management skills, strong communication skills, and the ability to quickly establish effective relationships with new clients and rapidly gain the confidence and trust in their personal capabilities as well as in SIG. Visit us at sigcorp.com/careers.

Company details

Company typeSME

IndustryIT Services & IT Consulting

Company size51 - 200

Links

Website LinkedIn See all jobs

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Job description

Strata Information Group (SIG) is a trusted leader in higher‑education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long‑standing and deeply embedded partner within the higher‑education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands‑on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale.

Position Summary & Responsibilities

Are you a seasoned functional consultant who can assist clients in crafting, planning, and executing Slate® CRM solutions tailored for academic institutions? We are accepting applications for future job opportunities as a Slate CRM Consultant. The ideal candidate should have a robust background in Slate CRM and its underlying software, with a preference for web development proficiency. This role necessitates substantial travel and hands-on involvement in spearheading Slate CRM initiatives. The position offers remote work flexibility.

Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients
Analyze current business practices and make recommendations to leverage various technology tools to improve business processes for admissions, retention and advancement
Ability to adapt to varying challenges and varying levels of user knowledge

Required Qualifications

5 or more years working within the Higher Education Industry.
5 or more years of experience working with Slate CRM, demonstrating advanced user proficiency.
Ability to administer security roles, build workflows, write rules, build reports and dashboards using CRM tools
Extensive experience utilizing Slate Datasets and Entities for reporting, data management, process automation, and system optimization
Proficient with developing, deploying, customizing and integrating CRM software
Experience developing HTML content
Ability to analyze business processes, procedures, and functions and make recommendations for improvement
Experience with data collection, designing workflows, and audit requirements to determine suitability of the CRM software
Experience with building and managing integrations with various third-party admissions applications (Common App, Royall/EAB, Liaison/UNICAS)
Experience Designing and managing integrations with Enterprise Resource Planning/Student Information Systems
Experience in a consulting capacity, focusing on enhancing business process and creating efficiency.
Ability to troubleshoot technical and functional issues within Slate.
Exceptional oral and written communication skills and a proven customer service approach
The ability to travel over 25%

Preferred Qualifications

Experience managing project based work.
Experience with Ellucian CRM Advance or Recruit, Microsoft Dynamics, Element 451, Salesforce or other CRM's is a bonus
Graduate Admissions/Enrollment experience

Pay and Benefit

The salary range is $90,000 -$125,000
Health, Vision, Dental & Life Insurance
Short & Long Term Disability
Paid Parental Leave
3 Weeks Vacation, Sick Leave & Paid Holidays
401(K) with a 5% Employer Contribution
Pet Insurance

The listed salary range for this position is indicative and subject to adjustment based on the candidate's unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG.

SIG is an Equal Employment Opportunity employer

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