AU Mortgage Broker Support Officer (WFH) | ZR_1234_JOB

This is a remote position.

• At PeoplePartners, we’re all about connecting great people with opportunities that actually move their careers forward. As a Great Place to Work certified company, we’ve built a culture that puts people first — where support, growth, and meaningful work go hand in hand.
  
• You’ll work with global clients, gain international exposure, and be part of a team that values initiative, reliability, and continuous improvement. It’s a fast-paced, modern environment where your contribution is visible — and your development is a priority.
  

• Behind every successful loan is someone making sure nothing falls through the cracks — that’s where you come in.
  
• As an AU Mortgage Broker Support Officer, you’ll be the engine that keeps deals progressing from application to settlement. You’ll navigate compliance, coordinate with stakeholders, and ensure every file is accurate, complete, and on track.
  
• This is a role for someone who thrives on structure, precision, and momentum — where your ability to manage details directly impacts successful outcomes.
  

• Manage loan applications from submission through to settlement.
  
• Conduct compliance checks and ensure documentation accuracy.
  
• Liaise with lenders, clients, and internal stakeholders.
  
• Perform data entry, file management, and document indexing.
  
• Handle client requests and ongoing loan maintenance.
  
• Support annual reviews and retention activities.
  
• Assist with administrative and light marketing tasks.
  
• Maintain workflows using CRM and task management systems.
  

Requirements

• 2+ years experience in AU mortgage broking support.
  
• Strong understanding of compliance requirements in Australian finance.
  
• Hands-on experience with end-to-end loan processing.
  
• Experience using Apply Online (AOL) and CRM platforms.
  
• Strong organizational and time management skills.
  
• High attention to detail and accuracy.
  
• Ability to work independently in a remote setup.
  

• Experience supporting high-volume brokers.
  
• Familiarity with lender policies and submission requirements.
  
• Ability to identify and improve workflow processes.
  
• Comfortable communicating with clients and stakeholders.
  

This is more than just a support role — it’s a chance to build a stable, long-term career with a company that invests in you.

• Work-from-home setup for better focus and flexibility.
  
• Global client exposure in the Australian finance space.
  
• Career growth opportunities with ongoing learning and development.
  
• People-first culture built on trust, collaboration, and respect.
  
• Engagement activities and team initiatives to keep you connected.
  
• Supportive leadership that empowers ownership and accountability.
  
• Stable, full-time role with a growing international client.
  

If you’re ready to take ownership, keep deals moving, and be the reason everything runs smoothly — this is your next step.

• Work Setup: Remote (Work from Home).
  
• Schedule: Monday to Friday.
  
• Working Hours: Day-shift (AEDT).
  
• Employment Type: Full-time.
  

Benefits

• Permanent Work-from-home setup
  
• Company-provided equipment
  
• Secondary Wi-Fi Modem
  
• 21 Leave Credits Annually - Leave benefits begin on Day 1.
  
• 100% conversion of UNUSED leave credits
  
• HMO on Day 1
  
• 13th Month Pay
  
• Monthly Gift Voucher
  
• Milestone Tokens (Birthday/Anniversary/Christmas).
  
• A Life Beyond the Screen #WorkLifeBalance.
  
• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.