Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Human Resources Information System (HRIS) Care Management Software Employee Onboarding Compliance Risk Management Regulatory Compliance Compliance Management Auditing HR Operations Google Workspace Internal Documentation +3 more

Other Skills

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Problem Reporting
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Record Keeping
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Organizational Skills
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Microsoft Office
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Non-Verbal Communication
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Organizational Skills
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Detail Oriented
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Social Skills

Roles & Responsibilities

2+ years of experience in the NDIS space.
Experience in compliance, onboarding, or HR administration.
Strong understanding of NDIS standards and requirements.
Experience with care management platforms (e.g. Carelink, Brevity, Lumary, ShiftCare, Visual Care or similar).

Requirements:

Manage end-to-end onboarding of support workers.
Ensure all documentation is complete, accurate, and audit-ready.
Train new staff on internal systems, processes, and compliance requirements.
Ensure compliance with NDIS standards and regulations.

PeoplePartners Inc.

About PeoplePartners Inc.

𝗣𝗲𝗼𝗽𝗹𝗲𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀 - 𝗘𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗢𝗳𝗳𝘀𝗵𝗼𝗿𝗲 𝗦𝘁𝗮𝗳𝗳𝗶𝗻𝗴 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀Our mission is to partner with leaders to scale businesses worldwide, offering tailored offshore solutions that tap into a global talent pool to deliver efficiency and outstanding performance.𝗪𝗵𝘆 𝗽𝗮𝗿𝘁𝗻𝗲𝗿 𝘄𝗶𝘁𝗵 𝘂𝘀?• 𝗘𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗧𝗮𝗹𝗲𝗻𝘁 𝗳𝗼𝗿 𝗛𝗶𝗴𝗵 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲: Handpicked top talent aligns with your specific needs for optimal results.• 𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗲𝗱 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: Accelerate your growth with our bespoke offshore teams.• 𝗜𝗻𝘀𝗽𝗶𝗿𝗶𝗻𝗴 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝗟𝗼𝘆𝗮𝗹𝘁𝘆: We fuel loyalty, promoting high retention rates via unique employee engagement programs.• 𝗨𝗻𝗺𝗮𝘁𝗰𝗵𝗲𝗱 𝗦𝗮𝘃𝗶𝗻𝗴𝘀: Save up to 70% on labor costs with our transparent pricing.• 𝗦𝗲𝗰𝘂𝗿𝗲 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: Leverage our seasoned professionals' advanced tech skills for robust security and seamless delivery.• 𝗔𝗱𝗮𝗽𝘁𝗮𝗯𝗹𝗲 𝗪𝗼𝗿𝗸 𝗠𝗼𝗱𝗲𝗹𝘀: Embracing a "Remote-First, Client-Centric" approach, we flexibly offer remote, hybrid, or office-based models to match your preferences, championing your needs in the ever-evolving business landscape.• 𝗖𝗼𝗺𝗽𝗿𝗲𝗵𝗲𝗻𝘀𝗶𝘃𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗮𝗻𝗱 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲: We ensure smooth offshore operations with comprehensive management, administrative support, and regulatory services.PeoplePartners is a global force in shaping the future of work, unlocking growth, and delivering extraordinary results. Are you ready to leverage global talent for exceptional performance and significant cost savings? Partner with us and watch your business transcend borders and exceed expectations. 𝗖𝗼𝗻𝘁𝗮𝗰𝘁:🏢 Level 6 / 316 Adelaide Street Brisbane, Queensland 4000📧 info@peoplepartnersbpo.com📞1300 309 484

Founded: 2018

Company size: 201 - 500

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Job description

This is a remote position.

NDIS Compliance & Intake Specialist (Remote)

About PeoplePartners

At PeoplePartners, we’re building careers people actually want — not just jobs people settle for. As a Great Place to Work certified company, we’ve created a culture where people come first, growth is intentional, and your impact is felt.
You’ll collaborate with global clients, gain international exposure, and be part of a team that values clarity, support, and continuous improvement. It’s a place where structure meets opportunity — and where doing great work is recognized and rewarded.
If you’re looking for a team that’s invested in both your success and your experience, you’ve found it.

Role Overview

If structure had a strategist and compliance had a champion — this role would be both.
As an NDIS Compliance & Intake Specialist, you’re the force behind getting things right from the very start. You don’t just onboard — you set the standard. From ensuring every document is audit-ready to guiding new hires with clarity and confidence, you make sure nothing slips through the cracks.
It’s equal parts precision and people: owning processes, upholding NDIS standards, and creating a seamless onboarding experience that sets support workers (and the business) up for success.

Key Responsibilities:

Manage end-to-end onboarding of support workers.
Ensure all documentation is complete, accurate, and audit-ready.
Train new staff on internal systems, processes, and compliance requirements.
Act as the point of contact between new hires and supervisors during onboarding.
Maintain accurate records and documentation.
Ensure compliance with NDIS standards and regulations.
Support audits, reporting, and regulatory requirements.
Track compliance updates and communicate changes to the team.
Identify compliance risks or process gaps and address them proactively.

Requirements

Required Qualifications (Must-Have):

2+ years of experience in the NDIS space.
Experience in compliance, onboarding, or HR administration.
Strong understanding of NDIS standards and requirements.
Experience with care management platforms (e.g. Carelink, Brevity, Lumary, ShiftCare, Visual Care or similar).
Experience with HR / people systems (e.g. BrightHR or similar).
Proficiency in Microsoft Office / Microsoft Suite and Google Drive.
Strong documentation, reporting, and administrative skills.
Strong attention to detail and organizational skills.
Effective written and verbal communication skills.

Preferred Qualifications:

Experience with project or workflow management tools.
Experience improving or optimizing onboarding or compliance processes.
Experience supporting audits or regulatory reviews.
Experience training or guiding new staff.

Why Join PeoplePartners

At PeoplePartners, you’ll be part of a team that values doing things right — and supports you in doing your best work every day.

Work with international clients and gain global exposure.
Be part of a Great Place to Work certified, people-first culture.
Competitive salary and benefits package.
HMO coverage and paid leave benefits.
Remote-first setup with structured support.
Ongoing learning and development opportunities.
Engaging team activities and a collaborative environment.
A culture built on accountability, respect, and continuous improvement.

If you’re someone who thrives on structure, values accuracy, and wants to play a key role in delivering quality outcomes — this is your opportunity to make a real impact. Apply now and help set the standard from day one.

Work Details

Work Setup: Remote (Philippines-based).
Schedule: Monday to Friday | Day-shift (AEST).
Employment Type: Full-time.

Benefits

Permanent Work-from-home setup
Company-provided equipment
Secondary Wi-Fi Modem
21 Leave Credits Annually - Leave benefits begin on Day 1.
100% conversion of UNUSED leave credits
HMO on Day 1
13th Month Pay
Monthly Gift Voucher
Milestone Tokens (Birthday/Anniversary/Christmas).
A Life Beyond the Screen #WorkLifeBalance.
Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.