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Email Marketing Specialist - Client-facing

Key Facts

Full time
Mid-level (2-5 years)
English

Other Skills

  • Accountability
  • Non-Verbal Communication
  • Ability To Meet Deadlines
  • Teamwork
  • Analytical Thinking
  • Detail Oriented

Roles & Responsibilities

  • Hands-on Klaviyo expertise (campaigns, flows, segmentation, reporting) with a proven track record.
  • Experience managing multiple eCommerce/DTC accounts simultaneously; agency experience preferred.
  • Strong background in email marketing for product-based brands; retention and lifecycle focus.
  • Excellent written and verbal communication skills with ability to lead client-facing strategy calls and drive decisions.

Requirements:

  • Manage client accounts, owning strategy and performance, and lead weekly client calls.
  • Build, manage, and optimize campaigns and flows within Klaviyo; create briefs and QA emails.
  • Monitor performance and KPIs daily; identify underperforming campaigns and implement data-driven improvements.
  • Lead A/B tests, segmentation, and lifecycle flow experiments; collaborate with designers and internal teams for timely delivery.

Job description

About Huzzle

At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.

Role Type: Full-time

Engagement: Independent Contractor

About the Company

This growing eCommerce email marketing agency helps Shopify and WooCommerce brands scale retention revenue through advanced email marketing strategies. The team works exclusively with product-based businesses that already have established email lists, using Klaviyo as their core platform to drive performance through campaigns, flows, and segmentation.

Job Summary

We are hiring a client-facing Email Account Executive with strong, hands-on experience in Klaviyo to manage multiple eCommerce accounts.

This is a remote email marketing role focused on retention and lifecycle marketing—not outbound or cold outreach. You will be responsible for managing client relationships, developing strategy, overseeing campaign execution, and driving measurable results through data-driven email marketing.

Key Responsibilities

  • Manage client accounts, owning strategy and performance
  • Lead weekly client calls, present insights, and handle feedback professionally
  • Build, manage, and optimize campaigns and flows within Klaviyo
  • Create campaign briefs, oversee execution, and QA emails before sending
  • Monitor performance daily and track key KPIs (open rate, click rate, bounce rate, revenue per recipient)
  • Identify underperforming campaigns and implement data-driven improvements
  • Propose and execute A/B tests, segmentation strategies, and new lifecycle flows
  • Collaborate with designers and internal teams to ensure high-quality, on-time delivery

Requirements

  • Proven, hands-on experience with Klaviyo (campaigns, flows, segmentation, reporting)
  • Experience managing multiple eCommerce/DTC accounts simultaneously (agency experience preferred)
  • Strong background in email marketing for product-based brands
  • Confident leading client-facing strategy calls and driving decisions
  • Excellent written and verbal communication skills
  • Strong project management and ability to handle multiple deadlines
  • Analytical mindset with the ability to translate data into actionable insights
  • High ownership, accountability, and attention to detail
  • Familiarity with tools like ClickUp, Notion, Slack
  • Understanding of eCommerce metrics (AOV, LTV, CVR, retention) and lifecycle marketing
  • Copywriting or copy-review experience for email campaigns
  • Exposure to Omnisend, CRO, or paid traffic alignment

Benefits

💻 Fully Remote: Work from anywhere with international teams

🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services

🤝 Peer Community: Connect with high-performing sales professionals in our network

🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

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