Product Manager

 Since 2000, Smartlinx has been redefining how senior care organizations manage their workforce. Our modern, purpose-built solutions—from dynamic scheduling and compliance to integrated payroll and real-time analytics—give providers the agility and intelligence needed to thrive in today’s healthcare environment.

As the parent company of BekTek (HostedTime) and StafferLink, Smartlinx brings together a wide range of solutions for managing both full-time and contingent staff. Together, these capabilities give Smartlinx the most comprehensive workforce management solution set in senior care.

We’re driven by one mission: to power exceptional senior care through smarter workforce management. Join us as we shape the future of work in long-term care.

Join us in shaping the future of healthcare workforce technology. As a Product Manager, you’ll drive the strategy and execution of core platform capabilities that empower healthcare organizations to manage their people more effectively—from scheduling and time tracking to HR administration and payroll processing research and knowledge.

In this role, you’ll own the product lifecycle across our Workforce Management, HR, and Payroll product areas, delivering solutions that are valuable, intuitive, and technically feasible. Your work will directly impact how healthcare facilities attract, retain, and pay their workforce—requiring a blend of domain expertise, user empathy, and strong product judgment.

What you'll do:

• Lead the development of workforce management, HR, and payroll product solutions that support healthcare organizations in managing their employees efficiently and compliantly.

• Champion high standards for usability, value, and feasibility across all product initiatives.

• Collaborate cross-functionally to align product strategy with business goals and customer needs.

• Drive innovation in how healthcare organizations schedule staff, manage HR workflows, and ensure timely, accurate payroll for caregivers and employees.

Duties and Responsibilities:

• Conduct market research on workforce management, HR technology, and payroll trends to inform product strategy.

• Establish and maintain a roadmap and delivery timeline for product features across WFM, HR, and Payroll domains.

• Foster collaboration, feedback, and clear accountability with internal partners including engineering, design, customer success, and sales.

• Develop messaging and market positioning for product features across the workforce management platform.

• Articulate outbound tasks and translate product capabilities into clear customer-facing messaging and value propositions.

• Lead product demonstrations at trade shows and webinars; deliver presentations to customers and prospects; create marketing collateral.

• Assist sales with the knowledge and tools they need to close deals and communicate product value.

• Develop and maintain customer-facing presentations and product documentation.

• Serve as a subject matter expert, providing vision and direction to development teams and stakeholders throughout the product lifecycle.

• Plan and prioritize the product feature backlog and development across Workforce Management, HR, and Payroll.

• Define product vision, roadmap, and growth opportunities across the platform.

• Provide backlog management, iteration planning, and elaboration of user stories.

• Lead release planning and set delivery expectations for new functionality.

• Play an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals.

Required Skills/Abilities

• Outstanding communication, presentation, and leadership skills

• Excellent organizational and time management skills

• Sharp analytical and problem-solving skills

• Creative thinker with a strong product vision

• Keen attention to detail

Education and Experience

• Previous working experience as a Product Manager or Digital Product Line Leader for 3–5 years

• In-depth knowledge of Workforce Management, HR Technology, and/or Payroll systems

• Experience with healthcare industry workflows and compliance requirements is a strong plus

• In-depth knowledge of Agile process and principles

• Bachelor’s degree or equivalent experience

• Excellent written and verbal communication skills

Smartlinx values and celebrates diversity, equity, inclusion and belonging and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. We value your hard work, integrity, and commitment to make things better, and we put people first by offering you benefits that support your life and well-being including a fully remote environment, Medical, Dental, Vision, FSA & HSA, Life Insurance, Pet Insurance and 401(k). Join us and you’ll develop your skills and expertise to rise to the very highest levels, working in an environment for a company known for brilliance and innovation.