Director of Human Resources

The Director of HR will report to the Chief People Officer and manage a Human Resources Coordinator. This individual will work closely with senior leadership to shape culture, support growth, and ensure strong, compliant people practices. In addition, this person will take an active role in the integration of two recently acquired companies with dispersed personnel. 

This is a remote role, with moderate travel required. It will be the right fit for a high-impact HR leader who enjoys being close to the business—setting direction while also rolling up their sleeves to execute with care, clarity, and sound judgment.? 

THE COMPANY 

Since 2000, Smartlinx has been redefining how senior care organizations manage their workforce. Our modern, purpose-built solutions—from dynamic scheduling and compliance to integrated payroll and real-time analytics—give providers the agility and intelligence needed to thrive in today’s healthcare environment.? 

As the parent company of BekTek (HostedTime) and StafferLink, Smartlinx brings together a wide range of solutions for managing both full-time and contingent staff. Together, these capabilities give Smartlinx the most comprehensive workforce management solution set in senior care. 

We’re driven by one mission: to power exceptional senior care through smarter workforce management. Join us as we shape the future of work in long-term care. 

ROLES AND RESPONSIBILITIES 

Recruitment & Onboarding 

• Own recruiting process and candidate experience across the organization 
• Partner with hiring leaders to define role scope, compensation, and hiring priorities 
• Manage recruiting platforms and the annual recruiting budget 
• Help design and execute HR orientation and all communication with candidates as they transition to employees 

Employee Relations & People Operations 

• Lead Employee Relations function with discretion, empathy, and sound judgment 
• Maintain and evolve HR policies, handbooks, and internal documentation 
• Work within various platforms to support benefits administration, payroll processes, and contractors 

People Development & Performance 

• Own the annual performance review process, tools, and communication strategy 
• Train and support managers on performance management and feedback practices 
• Support leadership development, role clarity, and accountability across teams 

Compensation & Benefits 

• Recommend compensation and benefits strategy in partnership with Finance and senior leadership 
• Manage annual compensation review, merit increase and bonus cycles. Assist with off-cycle payroll increases and quarterly sales incentive payouts. 
• Research and support incentive programs aligned to business and team needs 

Organizational Development & Culture 

• Help plan events and recurring cultural touchpoints and company-wide meetings and retreats   
• Shape internal communication rhythms and rituals for a distributed workforce 
• Protect and evolve company culture as the organization scales 

REQUIREMENTS & EXPERIENCE 

• Bachelor’s Degree  
• 7-10+ years of progressive HR experience, including senior partnership with C-level executives  
• Experience supporting a fully remote organization 
• Strong background in recruiting, people operations, and employee relations 
• Experience in high-growth, investor-backed, fast-paced environments strongly preferred 
• Demonstrated ability to build HR programs from concept through execution 
• Familiarity with HRIS, specifically with Paylocity is a plus? 

ATTRIBUTES 

• Yes before No attitude and approach to work 
• Entrepreneurial yet structured; strategic and hands-on 
• Warm, collaborative, and grounded 
• Confident without ego; comfortable operating in lean environments 
• Excellent communicator with strong judgment 
• Balances financial discipline with empathy and creativity 
• Unwavering commitment to ethics, integrity, and high standards 

COMPENSATION 

• Market competitive and commensurate with experience 

Smartlinx Solutions LLC. values and celebrates diversity, equity, inclusion and belonging and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. We value your hard work, integrity, and commitment to make things better, and we put people first by offering you benefits that support your life and well-being including remote environments as applicable, Medical, Dental, Vision, FSA & HSA, Life Insurance, Pet Insurance and 401(k). Join us and you’ll develop your skills and expertise to rise to the very highest levels, working in an environment for a company known for brilliance and innovation.