The Director of Human Resources-Employee Relations and Benefits is a strategic and hands-on leader responsible for shaping and executing Alliance’s Employee Relations and Benefits strategies. This role oversees organization wide employee benefit programs and employee relations practices to ensure fair, consistent, and legally compliant practices. This position partners closely with HR, Legal, and Senior Leadership teams to address complex workforce issues, drive engagement, and strengthen organizational culture. They also use data and insights to inform decisions, improve programs, and proactively identify trends impacting employee satisfaction and retention.
This position is primarily full-time remote. Selected candidate must reside in North Carolina and be willing to travel to the home office (Morrisville, NC) or other office locations for business and other onsite meetings as needed.
Responsibilities & Duties
Oversee Employee Relations and Benefit Operations
- Plan, direct, and manage employee relations and benefits initiatives
- Lead, coach, and develop the Employee Relations Manager and Benefits Manager
- Use data and workforce planning insights to drive decision-making
- Advise HR leadership on benefits strategy, workforce trends, and organizational climate
- Lead initiatives to enhance total health and wellness
- Partner with legal on employee relations and benefits issues impacting the organization to ensure fair and consistent practices
- Identify, develop, and recommend programs, policies/procedures and approaches to meet the needs of employees and the organization, applying current industry knowledge and future industry direction
- Analyze and propose modifications to HR policies and procedures including those subject to substantial equivalence guidelines
- Represent Alliance at personnel-related meetings, hearings and investigations
HR Compliance
- Maintain compliant processes across benefits and employee relations
- Maintain investigation protocols and documentation standards
- Monitor and ensure the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance
- Ensure compliance with wage laws and pay transparency
Analytics & Reporting
- Build or enhance employee relations and benefits reports/dashboards to include complaints and grievances, disciplinary actions, ADA, FMLA
- Track and analyze ER trends, recommend solutions, and lead implementation of approved solutions
Collaboration
- Collaborate with peers and leaders to ensure applicable organizational training is conducted for HR programs, processes, and procedures
- Advise and collaborate with HR senior leadership to understand the organization's goals and strategy related to engagement, retention, and benefits
- Support management and staff by providing human resources advice, counsel, and decisions
- Work collaboratively with all Alliance staff to enhance cross-departmental effectiveness
Manage and Develop Staff
- Direct, plan, prioritize HR programs, activities and initiatives to attract, maintain, and retain a highly qualified and well-trained workforce
- Ensure staff are well trained in and comply with all organization and department policies, procedures, and business processes
- Organize workflows and ensure staff understand their roles and responsibilities
- Ensure teams have the needed tools and resources to achieve organizational goals and to support employees and ensure compliance with licensure, regulatory, and accreditation requirements
- Actively establish and promote a positive, diverse, and inclusive working environment that builds trust
- Ensure all staff are treated with respect and dignity
- Ensure standards are transparent and applied consistently, impartially, and ethically over time and across all staff members
- Work to resolve conflicts and disputes, ensuring that all participants are given a voice
- Establish team work plans that prioritize the most effective steps for achieving desired HR practices
- Set team goals for performance and deadlines in line with organization goals and vision
- Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development
- Cultivate and encourage efforts to expand cross-team collaboration and partnership
Minimum Requirements
Education & Experience
Required:
Bachelor's degree from an accredited college or university in Human Resources or related field such as psychology, sociology or business and five (5) years of progressive experience in Human Resources with at least three (3) years of supervisory experience.
Preferred:
Human Resource certification (PHR, SPHR, SHRM-CP, or SHRM-SCP)
Knowledge, Skills, & Abilities-
- Knowledge of federal, state, and local laws (FLSA, FMLA, ADA, Title VII, EEOC, OSHA, wage & hour, leave laws) including laws and codes specific to local government
- Business acumen and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, efficiency methods, and coordination of people and resources
- Ability to Build Trust & Credibility, handling confidential information with integrity and serving as a fair, consistent, and ethical leader
- Knowledge of recruiting, interviewing, selecting, hiring, promoting, and dismissing employees in an organization
- Ability to establish and maintain effective working relationships with others
- Ability to communicate effectively, both verbally and in written form with all levels in the organization
- Must be well educated in cultural diversity issues and sensitive in interactions with various and diverse members of the staff and community
- Ability to analyze complex employee issues and risk scenarios and make sound, ethical decisions under pressure
Salary Range
$116,926 to $149,080/annual
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity
An excellent fringe benefit package accompanies the salary, which includes:
- Medical, Dental, Vision, Life, Long Term Disability
- Generous retirement savings plan
- Flexible work schedules including hybrid/remote options
- Paid time off including vacation, sick leave, holiday, management leave
- Dress flexibility
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.
An excellent fringe benefit package accompanies the salary, which includes:
- Medical, Dental, Vision, Life, Long and Short Term Disability
- Generous retirement savings plan
- Flexible work schedules including hybrid/remote options
- Paid time off including vacation, sick leave, holiday, management leave
- Dress flexibility
Employment for this position is contingent upon a satisfactory background check and credit check, which will be performed after acceptance of an offer of employment and prior to the employee's start date.
