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Executive Director, Strategic Client Engagement - EDS & RWE

Role overview

Qualifications

  • 20+ years in pharma services or related industry
  • Proven ability to build and maintain senior-level client relationships
  • Expertise in consultative selling and strategic account planning
  • Strong leadership, writing, and presentation skills

Responsibilities

  • Develop and deepen relationships within existing accounts and create new networks
  • Partner with business development and senior leaders to align UBC's services with client goals and enable commercial opportunities
  • Actively contribute to all commercial engagements, including speculation, capabilities, RFIs, RFPs, proposals and presentations, and serve as a senior-level partner in proposal/budget preparation and bid defenses
  • Represent UBC at external scientific and industry meetings

About the company

UBC logo

UBC

Contract Research Organizations (CRO)

Dedicated to Global Product Safety, Brand Loyalty, and Patient Access Strategies that Support the Full Product Lifecycle United BioSource LLC (UBC) is a leading provider of pharmaceutical support services, partnering with life science companies to make medicine and medical products safer and more accessible. Our diverse suite of services helps bridge the gap between development and delivery and builds brand loyalty through patient access and adherence. UBC is well known for our ability to generate authoritative, real-world evidence of product effectiveness, safety, and value to assist healthcare decisions and enhance patient care. Developing a drug, taking it through commercialization, and demonstrating its post-launch value and safety is a complex journey. Regulatory hurdles and payer decision-making are increasing the complexity around drug development and product choices. UBC has aligned our expertise and industry insight to help manufacturers make informed decisions early in the product journey that ultimately optimize care and improve patient outcomes. The most successful product journeys start with great maps. UBC’s industry-leading experts work in unison to effectively navigate the product lifecycle, focusing on: Clinical Development Safety Commercialization We understand what it takes to compete in a crowded product market with many stakeholders that demand the right evidence at the right time. Our Past, Present, and Our Future UBC was founded in 2003 by industry experts with a passion for innovation and a commitment to working with pharmaceutical and biotech organizations in proving the safety, efficacy, and value of pharmaceutical and medical products. We recognized the opportunity to build an organization tailored to meet the need for scientific evidence in the healthcare industry. And, we quickly developed our core strength – the generation, analysis, and communication of real-world evidence throughout the product lifecycle.

Company details

Company typeLarge
IndustryContract Research Organizations (CRO)
Company size1001 - 5000

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Job description

As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC, we provide services to enhance the entire drug development process and commercialization lifecycle - from clinical trial support to real-world evidence generation.
    
Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values of Respect, Accountability, Innovation, Quality, Integrity, and Collaboration. We believe in an inclusive workplace that fosters creativity.

If you are seeking a career that will challenge, inspire, and reward you, join us at UBC!


NOTE: This role REQUIRES experience with Strategic Sales Enablement, Modern Feasibility/Evidence Strategy, and Late-Phase/RWE Leadership.


Role Purpose:

Lead strategic client engagement and sales enablement initiatives to strengthen UBC’s market position, drive revenue growth, and expand relationships across existing and new accounts. This role focuses on building senior-level client relationships, driving proposal success, and aligning UBC’s services with client objectives.


Reports To: VP, Global Strategy & Integrated Delivery


Key Responsibilities:

Client Engagement & Growth

• Develop and deepen relationships within existing accounts and create new networks.

• Partner with BD and senior leaders to align UBC’s services with client goals and enable commercial opportunities.

• Actively contribute to all commercial engagements, including speculation, capabilities, RFIs, RFP, proposals and presentations.

• Serve as senior-level partner in proposal / budget preparation and bid defenses.

• Represent UBC at external scientific and industry meetings.

Sales Enablement & Strategic Input

• Guide strategic scientific and operational input into proposals and execution.

• Personally write and ensure innovative solutions and methodological content in proposals.

• Collaborate with Marketing on content and messaging.

• Lead and work closely with UBC experts to deliver differentiating strategies.

Leadership & External Relations

• Provide leadership aligned with UBC’s mission

• Facilitate cross-functional collaboration

• Maintain deep industry knowledge

• Manage senior-level relationships with clients and partners.

Required Skills & Qualifications:

• 20+ years in pharma services or related industry.

• Proven ability to build and maintain senior-level client relationships.

• Expertise in consultative selling and strategic account planning.

• Strong leadership, writing, and presentation skills.

• Ability to collaborate with marketing, sales, and operations.


Benefits:

At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally. 

Here are some of the exciting perks UBC offers:

  • Competitive salaries
  • Growth opportunities for promotion
  • 401K with company match*
  • Tuition reimbursement
  • Flexible work environment
  • Discretionary PTO (Paid Time Off)
  • Paid Holidays
  • Employee assistance programs 
  • Medical, Dental, and vision coverage
  • HSA/FSA
  • Telemedicine (Virtual doctor appointments)
  • Wellness program
  • Adoption assistance
  • Short term disability
  • Long term disability
  • Life insurance
  • Discount programs


UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable, and inclusive culture that fosters respect for each other, our clients, and our patients.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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