Italian-Speaking Customer Service for Online Retail Dept. Work Remote in Greece

Patrique Mercier Recruitment ES is excited to announce an excellent remote working opportunity for Italian-speaking individuals to join the Online Retail Department in Greece as Customer Service Representatives! If you are passionate about e-commerce and enjoy assisting customers to have a smooth and satisfying shopping experience, this role is ideal for you. You will provide top-tier customer service to Italian-speaking clients from the comfort of your home, handling inquiries related to online retail products and orders. Join a forward-thinking and supportive team committed to excellence!

Your Responsibilities

• Provide outstanding customer service to Italian-speaking clients via phone, email, and live chat, remotely.
• Assist customers with questions about products, orders, and returns ensuring timely and accurate responses.
• Maintain a professional, positive, and helpful attitude in all interactions.
• Document conversations and customer issues accurately to support continuous improvement.
• Collaborate remotely with team members to resolve issues and enhance customer experiences.
• Participate in virtual training sessions to stay updated on product knowledge and customer service best practices.

Requirements

• Fluency in Italian (written and spoken) is essential. Please clearly state your nationality and native language in your CV and/or cover letter.
• Excellent communication skills and a customer-focused mindset.
• Ability to work effectively in a remote setting, managing time and responsibilities independently.
• Strong problem-solving skills and a proactive approach to customer satisfaction.
• Comfortable using digital communication tools and technology.
• Willingness to learn and grow within a dynamic, virtual team environment.

Benefits

• Monthly Performance Bonus

  Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

  Private Health Insurance

  2 Extra Salaries Per Year

  Support In Finding Accommodation After Hotel

  Fully Paid Training

  Free Greek lessons

  And More...