Remote Employee BPO has an outstanding opportunity for you!
Role: Virtual Assistant
Compensation: Competitive Basic Salary
Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential (If applicable).
Work Schedule: Monday to Friday, 9:00 PM – 6:00 AM (PHT) (schedule is subject to change)
Work Setup: Work From Home
Overview:
This role supports the simultaneous launch of new business ventures and the transformation of an established consulting firm. The Virtual Assistant will serve as a reliable operational partner, managing day-to-day administrative tasks, coordinating processes, organizing business requirements, and ensuring everything runs efficiently behind the scenes.
While not a specialist (such as a CPA, lawyer, or financial planner), the VA plays a critical role in preparing, structuring, and streamlining work so that external experts can step in seamlessly when needed. The focus of the role is to reduce operational burden, maintain organization across multiple initiatives, and enable the business owner to concentrate on strategy, growth, and decision-making.
Ultimately, this position is designed to function as a long-term partnership, providing consistent, proactive support and adapting to the evolving needs of the business.
Key Responsibilities
Business Formation & Legal Setup — All Entities
- Research and assist with applying for EIN(s) through the IRS for each business entity
- Research appropriate business structures (LLC, S-Corp, Sole Proprietorship) and prepare a comparison summary for each venture
- Gather and organize required documentation for state business registration filings
- Research and compile local business license and permit requirements specific to each business type by city and state
- Track all filing deadlines, renewal dates, and compliance requirements across all three businesses
- Organize and maintain formation documents, certificates, and legal filings in a secure, centralized digital system
- Research registered agent options and requirements by state
1. Airbnb Business — Short-Term Rental Management Support
- Set up and optimize the Airbnb listing — description, amenities, house rules, pricing strategy research, and photo organization
- Research local short-term rental regulations, zoning laws, and permit requirements for the property location
- Monitor and respond to guest inquiries and booking requests on your behalf using approved messaging templates
- Coordinate cleaning crews, maintenance vendors, and turnovers between guests
- Track occupancy rates, nightly rates, and revenue against expenses using a simple reporting dashboard
- Research and compile comparable listings to support competitive pricing decisions
- Manage guest reviews, flag issues, and draft professional responses to reviews as directed
- Source and order supplies and restocking essentials needed for the property
- Research applicable short-term rental insurance and Transient Occupancy Tax (TOT) registration requirements
2. Late-Night Food Concept Business (Full Launch Support)
Business Formation & Setup
- Research steps to legally form of the business — business name availability, LLC registration, EIN, state tax registration, and business bank account requirements
- Create a full startup compliance checklist including seller's permit, sales tax registration, food service permits, health department requirements, and cottage food vs. commercial kitchen rules
- Research whether a commercial kitchen, shared kitchen, or ghost kitchen is required for the concept and compile options with locations, costs, and contacts
- Summarize pros and cons of business structure options with LLC as the recommended path
- Provide links, deadlines, fees, and contact information for all required Georgia state and local agencies
Branding & Business Identity
- Develop brand identity for the business — taglines/slogans, brand colors, brand vibe (late-night, urban, bold, fun, crave-worthy), font pairings, and packaging aesthetic ideas
- Gather inspiration for 3–5 logo concepts, color palettes, and late-night foodie branding examples; coordinate logo creation with a designer
- Ensure logo works across website, delivery apps, social media, menus, packaging, stickers, shirts, and signage
- Deliver brand mood board, logo brief, 3–5 logo concept directions, and suggested brand colors and fonts
Menu Development
- Help create a fun, catchy, craveable late-night menu with categories: Signature Sandwiches, Loaded Fries, Wings/Bites, Late Night Combos, Sweet Treats, and Drinks/Specialty Lemonades
- Feature the St. Paul Sandwich as the hero/signature item with premium positioning
- Suggest fun menu item names, combo meal ideas, add-ons/upsells, late-night munchie bundles, and limited-time specials
- Research similar successful late-night menus for inspiration and competitive positioning
- Write menu descriptions for delivery apps and website; advise on packaging for delivery food quality
Pricing & Profitability Support
- Research competitor pricing for late-night sandwiches, loaded fries, wings, and combos in the market
- Build a starter pricing spreadsheet that accounts for delivery app fees, packaging costs, and a late-night convenience premium
- Identify best sellers and high-margin items to prioritize for launch — deliver top 5 high-margin menu item recommendations
Delivery Platform Setup
- Research and prepare onboarding requirements for DoorDash, Uber Eats, Grubhub, and Toast Delivery/ChowNow
- Gather and organize all required documents for platform applications: EIN, business license, food permits, menu, banking info checklist, photos, and logo
- Assist with vendor applications, profile setup, and menu item uploads across all platforms
- Set delivery hours correctly across all platforms: Wednesday–Saturday, 9:00 PM – 4:00 AM
- Research late-night delivery coverage in the target area and compare platform fees to recommend best launch order
Website Development Support
- Recommend website platform options (Shopify, Squarespace, Wix, WordPress) with a comparison summary
- Plan website structure: Home, About, Menu, Order Now, Hours & Location, Contact, and Catering/Pop-Ups pages
- Help write all website copy and source food photography inspiration and mockups
- Include interactive features: Order Now buttons, delivery platform links, menu gallery, mobile-friendly design, contact form, social media integration, and newsletter signup
- Coordinate with designer or developer as needed; deliver website sitemap, content draft, homepage copy, and launch-ready checklist
Social Media & Online Presence
- Secure social handles for Instagram, Facebook, TikTok, and Google Business Profile — check username availability for Good Eatz by Eleven and suitable variations
- Create bio options, launch captions, branded highlight ideas, and content pillars: food shots, late-night vibes, behind-the-scenes, and customer reviews
- Build a 2-week pre-launch content calendar with daily post plans
Market Research & Competitor Analysis
- Research late-night food competitors in the area — who is open after 9 PM, what they serve, pricing, delivery availability, and review gaps/complaints
- Identify market opportunities for the business: unique menu items, better hours, stronger branding, and underserved neighborhoods or demand areas
- Deliver a Competitor Analysis Report, Market Opportunity Summary, and Positioning Recommendations
Operations Prep
- Create opening and closing checklists, an inventory starter list, supply list (containers, labels, bags, condiments, napkins, stickers), and basic SOPs for order flow
- Build a simple weekly prep checklist for Wednesday–Saturday operations
- Advise on best packaging for late-night delivery food quality
Launch Plan & Timeline
- Create a 30- or 60-day launch timeline covering business formation, branding, menu finalization, delivery app onboarding, website completion, soft launch, and grand opening
- Suggest soft launch specials, first-order discount ideas, combo bundles, influencer/local foodie outreach, and flyer or QR code promo ideas
3. Consulting Firm — Revamp, Licensing & Marketing
- Audit the current business registration, licenses, and permits to identify any gaps, expirations, or additional licensing needed for the revamped direction
- Research and compile any additional professional licenses, certifications, or state-specific consulting registrations required for expanded services
- Research and prepare an updated business plan framework that reflects the revamped vision, target market, and service offerings of the business.
- Redesign or refresh the brand presence — update bios, email signatures, presentation templates, and any client-facing documents to reflect the new direction
- Audit and update the firm's online presence — website content, LinkedIn, and any social media profiles to align with the revamped brand
- Develop a marketing strategy plan including target audience, service positioning, lead generation ideas, and outreach channels
- Research and compile a list of speaking engagements, business associations, and networking events relevant to the consulting firm's niche
- Draft and schedule marketing content for LinkedIn, Facebook, and Instagram aligned with the firm's expertise and target clients
- Research and prepare a proposal template and client onboarding packet for the business
- Identify and compile information on grants, contracts, or RFP opportunities relevant to consulting firms (government or private sector)
- Coordinate with web designer or developer to update or rebuild the consulting firm website as needed
Bookkeeping & Financial Administration — For All Businesses
- Set up and maintain separate bookkeeping records for each business using QuickBooks, Wave, or Excel
- Categorize and reconcile income and expenses weekly for the three businesses.
- Prepare and send invoices for catering events, consulting engagements, or any billable services
- Track platform fees, payment processor fees, and commissions across Airbnb, delivery apps, and payment platforms
- Maintain organized records of all receipts and transactions for tax preparation across all three entities
- Prepare monthly financial summaries — revenue, expenses, and net by business
- Coordinate with your CPA by preparing and organizing documentation in advance of tax season
Executive, Administrative & General Operations
- Manage client's calendar across all three businesses — scheduling, appointments, and vendor meetings
- Screen and manage email across business accounts, draft responses, and flag priorities
- Build and maintain project management boards tracking launch milestones for each business
- Draft SOPs for each business as processes are established — guest check-in, order fulfillment, client onboarding, and more
- Research and compare tools, software, and service providers across all three ventures
- Assist with personal administrative tasks — appointments, reservations, and personal scheduling
- Perform other duties as assigned to support the daily operations of all three businesses
Qualifications & Experience
- 5+ years of experience as a Virtual Assistant, Executive Assistant, or Administrative professional, preferably BPO-trained, with exposure to corporate environments, executive support, small business, e-commerce, and consulting
- Organization: Strong organizational and time management skills; able to manage tasks across multiple businesses without missing details
- Communication: Excellent written and verbal English; professional and polished in all business and customer-facing communications
- Financial Literacy: Familiar with basic bookkeeping tools (QuickBooks, Wave, or Excel); able to track income and expenses across multiple accounts
- E-Commerce & Platforms: Experience with hosting tools, delivery platforms, and e-commerce or website builders
- Social Media: Proficient in managing Instagram, TikTok, Facebook, and LinkedIn, including scheduling and engagement
- Research Skills: Able to conduct thorough research on permits, regulations, suppliers, competitors, and funding sources
- Professionalism: Maintains a high level of professionalism and confidentiality when handling sensitive business information
