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Career Opportunities: Services Solutions Sales Director (77257)

Role overview

Qualifications

  • Bachelor's degree (minimum education) in a relevant field with 8-11 years of experience in service sales or related roles
  • Master’s degree preferred with 12-14 years of experience
  • Experience developing and executing service-based solution strategies, pricing structures, and scalable delivery models for recurring and bundled offerings
  • Proven ability to lead cross-functional teams, partner with senior leadership, and drive market and sales enablement initiatives in a complex enterprise environment

Responsibilities

  • Drive revenue through customized service solutions and coordinate cross-functional teams (technical support, marketing, operations) to ensure consistent execution aligned with clients' objectives
  • Advise senior leadership on service sales strategy, commercial opportunities, pricing structures, and scalable delivery models for recurring and bundled offerings
  • Develop market-expansion strategies by identifying customer pain points, competitive gaps, and opportunities for new or enhanced service lines; design integrated service solutions combining digital tools, field services, and maintenance programs with core products
  • Monitor service contract performance, identify churn risks, and evaluate long-term client value and retention; support improvements to customer satisfaction and end-to-end experience

About the company

Southwire Company logo

Southwire Company

Appliances, Electrical & Electronics Manufacturing

Southwire is one of the world’s leading developers, manufacturers and suppliers of building wire and utility cable, as well as the tools used in their installation. As such, we are continually improving our products, studying how they’re used in the field, and assessing the needs of our customers to find new and better ways to solve the problems facing the industry. We strive to ensure that every product we develop helps increase safety, improve productivity, reduce manpower, save time and save money — both on and off the jobsite. After all, we don’t just want to produce the most wire products. We want to produce the best wire products.

Company details

Company typeXLarge
IndustryAppliances, Electrical & Electronics Manufacturing
Company size5001 - 10000

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Job description

 

A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what’s possible?  

Location: Remote

Job Summary

Leads the development and execution of service-based solution sales strategies within the electrical industry. Applies deep subject matter expertise and a broad understanding of internal and external market dynamics to influence revenue generation, operational efficiency, and organizational growth. Operates independently with high authority, interpreting complex business issues to recommend best practices and enterprise-level solutions. Aligns cross-functional teams and informs strategic direction through market analytics, service innovation, and sales enablement initiatives.

Key Responsibilities

 

  • Drives revenue through customized service solution offerings, aligning teams across technical support, marketing, and operations to ensure consistency in execution ensuring clients' strategic objectives and solve specific business challenges.
  • Acts as a specialist in service sales strategy, advising senior leadership on commercial opportunities, pricing structures, and scalable delivery models for recurring and bundled service offerings.
  • Develops strategy to expand market share by identifying customer pain points, competitive gaps, and opportunities for new or enhanced service lines.
  • Designs and develops industry-leading service solutions by integrating digital tools, field services, and maintenance programs with core product offerings.
  • Implements systems to monitor service contract performance, identify churn risks, and evaluate long-term client value and retention.
  • Consults on cross-functional initiatives to improve customer satisfaction, standardize service protocols, and enhance the end-to-end customer experience.
  • Coordinates externally with channel partners, OEMs, and large enterprise clients to build strategic alliances and strengthen service delivery networks.
  • Supports the development of sales enablement tools and training content by translating complex service offerings into clear, customer-facing value propositions and internal best practices.
  • Partners with internal teams on market trends, technical integration, and operational best practices to elevate overall sales effectiveness and organizational capability.
  • Performs other duties as assigned
  • Complies with all policies and standards

 

Required Education & Experience

Minimum Education Level: Bachelor's Degree

Years of Experience: 8-11 Years

Preferred Education & Experience

Minimum Education Level: Master’s degree

Years of Experience: 12-14 Years

Spans of Control

Does this role Manage Southwire Team Members: No

Travel

Travel: Up to 75%

Physical Requirements

Moving: 5%

Standing: 5%

Sitting: 90%

Working Conditions

Office

Competencies

Nimble Learning
Customer Focus
Plans and Aligns
Collaborates
Balances Stakeholders
Action Oriented

Equipment

Computer/Keyboard

Skills

Relationship Building
Negotiation
Lead Generation
Enthusiasm
Influencing Skills
Forecasting
Customer Relationship Management
Positivity
Market Research

Benefits We Offer:

  • 401k with Matching
  • Family and Individual Insurance Packages (Health, Life, Dental, and Vision) 
  • Paid Time Off & Paid Holidays 
  • Long & Short-Term Disability 
  • Supplemental Insurance Plans
  • Employee Assistance Program 
  • Employee Referral Program 
  • Tuition Reimbursement Programs 
  • Advancement & Professional Growth opportunities  
  • Parental Leave 
  • & More 

Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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