IT Systems Manager (CET ±2h | Remote)

Join Cyntegrity, one of the leading clinical trial risk management technology providers in the industry. We're proud of our bespoke and highly rated MyRBQM® Portal and MyRBQM® Academy brands. If you want to join a rapidly expanding organization, if you have a growth mindset and looking for an exciting, dynamic, and pioneering position for the healthcare industry, then this is a great opportunity for you.

We are looking for an IT Systems Manager with expertise in DevOps and Microsoft Azure to join our team. In this role, you will play a critical part in ensuring the reliability, scalability, and security of our IT infrastructure while providing exceptional support to our internal teams. 

Key Responsibilities:

As an IT Systems Manager at Cyntegrity, you will:

• Manage IT Systems: Oversee the deployment, monitoring, and maintenance of Microsoft Azure-based solutions.
• Implement DevOps Practices: Design, implement, and optimize CI/CD pipelines and infrastructure as code (IaC) to streamline development and operations.
• Provide IT Support: Manage and resolve IT ticket requests from internal stakeholders, ensuring timely and effective solutions.
• Ensure Compliance: Maintain IT systems in compliance with relevant regulations, including GDPR and Data Protection Act.
• Optimize Performance: Continuously improve the reliability, scalability, and security of IT systems.
• Collaborate Across Teams: Work closely with the Chief Executive Officer (CEO) and other departments to align IT strategies with business goals.

Essential Criteria:

We’re seeking a proactive, detail-oriented, and collaborative IT professional with the following qualifications:

Education: 

• Bachelor’s degree in IT, Computer Science, or a related field.

Experience:

• Proven experience in DevOps practices.
• Hands-on experience with Microsoft Azure.
• Strong experience in managing IT ticket requests and providing end-user support.

Skills:

• Excellent troubleshooting and problem-solving skills.
• Strong communication and collaboration skills.
• Ability to work independently and prioritize tasks effectively.

Knowledge:

• Deep understanding of cloud infrastructure and DevOps tools.
• Familiarity with IT service management (ITSM) and ticketing systems.
• Understanding of data protection regulations (e.g., GDPR, Data Protection Act).
• Certifications: Relevant certifications in Azure (e.g., Microsoft Certified: Azure Solutions Architect Expert) and DevOps (e.g., Azure DevOps Engineer Expert) are a plus.

What We Offer:

• A purpose-driven mission to improve global clinical research.
• A collaborative, international team that values flexibility, autonomy, and transparency.
• Fully remote work setup with a results-driven culture.
• Opportunities for professional growth and development.

About Cyntegrity:

We support sponsors and CROs with clinical trial risk management technology and related educational programs to bring therapies to market faster, safer, and more cost-effectively. Cyntegrity is a fast-growing scale-up company powered by a diverse, international team of industry experts. Our aim is to be the leading provider of specialized cloud and SaaS solutions for ICH GCP E6(R3) compliant risk-based quality management and clinical research. Learn more about us and our MyRBQM® Portal and MyRBQM® Academy brands here: www.cyntegrity.com

If this is a position of your interest, and you would like to know more or have any additional questions, please submit your application.

Note: This is a fully remote position. Due to our current hiring setup, we are only considering candidates based in Eastern Europe (CET ±2). Our primary focus markets include Croatia, Bulgaria, and Poland.