Key Facts

Remote From:

Full time

Expert & Leadership (>10 years)

English

Hard Skills

Subtitles Language Localisation Project Coordination Project Status Reports Failure Analysis Payment Schedule Database Software Stakeholder Communications KPI Management Customer Centricity

Other Skills

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Ability To Meet Deadlines
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Microsoft Office
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Task Planning
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Calmness Under Pressure
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Multitasking
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Teamwork
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Time Management
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Organizational Skills
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Detail Oriented
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Verbal Communication Skills
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Problem Solving

Roles & Responsibilities

BA or BS degree preferred.
1-2 years of experience in the Media/Localization industry; entry-level candidates considered.
Excellent written and verbal English; fluency in another language is a plus.
Proficiency with Microsoft Office Suite and database software; strong organizational skills.

Requirements:

Oversee the end-to-end subtitling production lifecycle, coordinating projects with rapid turnaround times and ensuring on-time delivery per milestones and client specifications.
Liaise with Marketing Producers to determine workflow, create a Plan of Action, and communicate project status to external linguists/vendors and internal stakeholders across different time zones; keep work trackers updated with daily status.
Resolve technical flags, manage proxy/script asset checks, coordinate redeliveries and rejections, and ensure payments are processed monthly to meet KPI targets.
Remain flexible to meet client needs, potentially working outside shift hours, and maintain excellent, transparent communication with high attention to detail.

Job description

Job

Localization Coordinator, Subtitling

Description

Title: Localization Coordinator, Subtitling

Reports to: Team Lead, Subtitle Coordination

Business Unit: Deluxe Localization

About the Company

As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T, and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com

Position Summary

This position is ideal for individuals who have the drive and desire to ‘make things happen. It requires a highly motivated individual with attention to detail, great organizational skills, and a passion for communication and connecting with others. If you like creating schedules and are a taskmaster, then this role is perfect for you.

Outcomes and Accomplishments

As a Subtitling Coordinator, you will:

Oversee the end-to-end production lifecycle of subtitling projects allotted.
Coordinate projects with rapid Turnaround Times (TAT), ensuring seamless execution under tight deadlines.
Primarily support the production and localization lifecycle of trailers and other high-priority promotional assets.
Be accountable for on-time delivery strictly respecting project milestones, procedures, and client specification.
Liaise with the Marketing Producers on determining workflow and steps to be followed for all projects being assigned.
Create detailed Plan of Action and clearly communicate information about projects in the pipeline to external linguists/vendors and the internal stakeholders in different time zones.
Ensure all work in progress tasks are on track with updating trackers and running daily reports to denote accurate status of projects.
Resolve technical flags and pending queries from internal production departments and external stakeholders.
Update work trackers to ensure projects being assigned to users in a timely fashion and to denote accurate status of projects.
Proactively identify and resourcefully troubleshoot potential issues with projects in progress.
Perform a secondary sync check on the proxy and an asset check on scripts provided, before launching a project.
Be responsible for resolving all payments monthly.
Coordinate redeliveries and rejections, identify their causes, complete Corrective Action Reports where applicable, and propose solutions to meet KPI targets.
Remain flexible and put the needs of the client first, this may involve working outside shift hours to ensure deliveries are met.
Have excellent, transparent, and timely communication skills with great attention to detail.

What you bring

BA or BS degree preferred.
Excellent written and verbal communication skills in English.
Fluency in another language is a plus.
1-2 year-experience in Media/Localisation industry, but entry-level candidates will be considered.
Strong organisational skills and attention to detail.
Team player with ability to multitask and work under pressure of deadlines.
Proficiency with Microsoft Office Suite and data base software.
Flexibility to work extended hours and/or weekends if needed to meet specific project deadlines.
Prior experience in marketing is a plus, providing the necessary context for handling publicity-driven content and specifications.

Equal Employment:

Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discrimination.