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German speaking customer service in sunny Greece

Jobs By Nordics

Key Facts

Remote From: 
Greece , Austria
Category:  Customer Support
Full time
Greek, German, English

Other Skills

  • •
    Troubleshooting (Problem Solving)
  • •
    Customer Service
  • •
    Goal Setting
  • •
    Customer Service
  • •
    Computer Literacy
  • •
    Communication
  • •
    Problem Solving

Roles & Responsibilities

  • Fluent in German with good English communication skills
  • Problem solver, service- and result-oriented
  • Good computer skills
  • EU passport is required

Requirements:

  • Communicate with German customers via phone, chat and e-mail
  • Troubleshooting
  • Follow up on cases and ensure that they are closed effectively and according to schedule
  • Document cases in internal systems

Job description

Are you ready for a new challenge and have amazing communication skills? We have opportunities in Greece! We are looking for both Technical Support Advisors and Customer Support Advisors for some of the most greatest brands. We recruit for Netflix, PayPal, Canon, Microsoft, Mercedes, among others.

Read more and apply with or without a CV!

Tasks:

  • Communicate with German customers via phone, chat and e-mail
  • Troubleshooting
  • Follow up on cases and ensure that they are closed effectively and according to schedule
  • Deliver high customer satisfaction and represent a multinational brand
  • Work according to set goals
  • Document cases in internal systems

Your profile:

  • Fluent in German and have good communication skills in English
  • A problem solver, service and result oriented
  • Good computer skills
  • Experience within service is a big plus
  • An EU passport is required

What we offer:

🛫 Relocation package (A paid flight ticket + 2 weeks hotel accommodation, help with documents and accommodation)

👩‍💻 Possibility to work remotely within Greece

💳 Competitive monthly salary

💲Bonuses equivalent to 2 extra salary per year (Christmas bonus 1 full monthly salary + Greek Easter bonus 1/2 monthly salary + Vacation bonus 1/2 monthly salary in August)

👨🏻‍⚕️ Health insurance

📖 Paid trainings with certified instructors

↗️ Great opportunities within the company

🎁 Discounts and other benefits

📘 Free Greek class


If you have any questions, please contact fredrik@jobsbynordics.com

Apply with or without CV via the button below!
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