Logo for Sunbound

Strategic Account Executive

Role overview

Qualifications

  • 6+ years of enterprise B2B SaaS sales experience, ideally within healthcare, post-acute care, or adjacent financial workflows
  • Demonstrated success exceeding sales quotas in long-cycle, multi-stakeholder environments
  • Executive presence with the ability to influence financial and operational decision-makers
  • Strong forecasting discipline and CRM hygiene

Responsibilities

  • Build, qualify, and manage a high-quality pipeline across mid-market and enterprise senior living accounts, maintaining 3-4x coverage and accurate CRM forecasting.
  • Drive new logo acquisition within complex, multi-location operators through structured, milestone-driven sales cycles.
  • Lead executive-level engagements (C-suite, finance, operations) with rigorous discovery to uncover pain, ROI, and buying criteria, translating needs into Sunbound solutions.
  • Navigate multi-stakeholder decision processes, negotiate terms, and close high-value transactions while aligning with product, marketing, and implementation teams.

About the company

Sunbound logo

Sunbound

Computer Software / SaaS

Sunbound is the leading tech-enabled finance platform built exclusively for senior care. More than a digital payments platform - Sunbound helps Operators improve on-time payments, maximize revenue & optimize working capital all while providing a better payment experience for families. Founded in 2021, Sunbound is backed by Fika Ventures, Bling Capital, Liquid2 Ventures, Max Ventures, Cambrian Ventures, Ride Ventures, Mu Ventures and Not Boring Ventures along with leading startup, financial and real estate company executives.

Company details

IndustryComputer Software / SaaS
Company size11 - 50

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Job description

About Sunbound

πŸ’‘ We saw a problem no one was solving. Our founders watched their own families navigate the broken, stressful world of senior care payments and decided to fix it. Sunbound is building the financial OS for senior living: the first modern platform that manages the entire payments process end-to-end, saving operators time, reducing costs, and removing unnecessary stress for families.

πŸ’™ We deeply care about who we serve. Seniors are one of the most underserved populations in the country. Our mission is simple - make managing money for senior living easy, so our customers can focus on delivering quality housing and care.

πŸš€ We're growing fast… really fast. Since launching in mid-2023, we've scaled to thousands of families, crossed 7 figures in ARR, and are growing over 30% month-over-month. The senior living market is a $230B+ opportunity, and we're just getting started as the baby boomer generation continues to age into care.

πŸ’° We're backed by the best. We recently closed our Series A with top-tier investors including TTV Ventures, Fika Ventures, Bling Capital, Liquid2 Ventures, Cambrian Ventures, and Max Ventures - firms that have collectively backed 20+ unicorns like Square, Lyft, and Rippling. We also have strategic backing from industry heavyweights LiveOak Bank and Omega Healthcare Investors, the largest Skilled Nursing-focused REIT.

πŸ—½ Our team. We're a tight-knit, driven crew with hubs in NYC and Washington, DC - working on a problem that genuinely matters.

About the role

Sunbound is hiring a Strategic Account Executive to drive enterprise growth across mid-market and multi-site senior living operators. This is a β€œhunter” Sales role responsible for sales pipeline development, executive engagement, negotiation, and close. Success requires executive presence, disciplined pipeline management, and a consultative approach to complex, multi-stakeholder sales cycles.

What you'll do

  • Strategic Pipeline & Revenue Ownership
    • Build, qualify, and manage your high-quality pipeline across mid-market, enterprise senior living accounts.
    • Drive new logo acquisition within complex, multi-location operators.
    • Maintain 3-4x pipeline coverage and accurate forecasting in CRM.
    • Execute structured, milestone-driven sales cycles from prospecting through contract signature.
  • Strategic, Consultative Selling
    • Lead executive-level engagements (C-suite, finance, operations leaders).
    • Conduct rigorous discovery to uncover operational pain, financial impact, and buying criteria.
    • Translate operator needs into persona tailored, ROI-driven Sunbound solutions.
    • Position Sunbound in terms of measurable business outcomes: improved cash flow, AR performance, and operational efficiency.
  • Deal Management
    • Navigate multi-stakeholder decision processes across finance, operations, and executive sponsors.
    • Drive structured deal progression with defined next steps, risk mitigation, and mutual action plans.
    • Negotiate sales contract terms to close high-value transactions.
  • Partnership & Market Leadership
    • Collaborate with product, marketing, pricing, and implementation teams to develop competitive win strategies.
    • Provide structured market feedback to inform positioning and roadmap prioritization.
    • Represent Sunbound at industry events and executive forums within the senior living ecosystem.

What we're looking for

  • 6+ years of enterprise B2B SaaS sales experience, ideally within healthcare, post-acute care, or adjacent financial workflows.
  • Demonstrated success exceeding sales quotas in long-cycle, multi-stakeholder environments.
  • Executive presence with the ability to influence financial and operational decision-makers.
  • Strong forecasting discipline and CRM hygiene.
  • Clear, persuasive communication with financial and non-technical stakeholders.
  • Strong analytical thinking and attention to detail.
  • Resilience, ownership mindset, and bias toward execution.
  • Self-starter with ability to thrive in autonomous, start-up environment.
  • Up to 40% travel (trade shows, client visits) and collaborate across time zones.

What will make you stand out 

  • Experience in AgeTech, Senior Living, or Post-Acute Care.
  • Understanding of Revenue Cycle Management (RCM) or financial operations workflows.
  • Experience in a high-growth SaaS or venture-backed environment.
  • Background in finance, accounting, or operational leadership is a plus.

Why Sunbound

πŸ’‘ Born from personal experience. Our founders watched their own families struggle with broken senior care payments and built the solution they wished existed.

πŸ₯ Comprehensive benefits. We cover 90% of employee health benefit premiums because we believe your wellbeing shouldn't be a financial stress.

🌴 Unlimited PTO and we mean it. Take the time you need, when you need it. We actively encourage our team to disconnect and recharge; you can't do your best work running on empty.

🀝 People first, always. We're a team that genuinely invests in each other. Our values - resilience, care, teamwork, and attention to detail - aren't wall art; they're how we operate every day.

πŸš€ Be part of something big. Senior living is a massive, underserved market and we're moving fast to change how operators manage their revenue. You'll join at an exciting inflection point where your work has real, visible impact.

πŸ“ˆ Grow with us. As we scale, so does the opportunity. You'll have real ownership, a seat at the table, and room to build something that matters.

Equal Opportunity Employment

We are an equal opportunity employer. We welcome amazing people from all backgrounds, experiences, abilities, and perspectives. If you need a reasonable accommodation during the application process, email us at apply@sunboundhomes.com πŸ’™

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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