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Admin & Customer Service Virtual Assistant for a Dental Company in Australia (Home Based Part Time)

Virtual Coworker

Key Facts

Remote From: 
Australia
Part time
English

Other Skills

  • •
    Scheduling
  • •
    Time Management
  • •
    Customer Service
  • •
    Email Etiquette
  • •
    Communication
  • •
    Active Listening
  • •
    Multitasking
  • •
    Reliability

Roles & Responsibilities

  • Experience in administrative support and customer service
  • Proficiency with Outlook and email/calendar management
  • Excellent communication skills and ability to follow scripts and training
  • Available to work remotely from Australia on a part-time basis

Requirements:

  • Manage inbound calls and respond to client enquiries
  • Follow up new registrations within 24 hours to guide clients through services
  • Book and schedule appointments accurately within the system
  • Monitor and manage email inbox (Outlook), ensuring correct categorisation of bookings across multiple service types

Job description

• Manage inbound calls and respond to client enquiries
• Follow up new registrations within 24 hours to guide clients through services
• Book and schedule appointments accurately within the system
• Monitor and manage email inbox (Outlook)
• Ensure correct categorisation of bookings across multiple service types
• Provide clear explanations of services using scripts and training provided
Ready to apply?
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