Logo for Marriott Vacations Worldwide

Virtual Tour Desk Specialist

Key Facts

Remote From: 
Full time
19 - 19K yearly
English

Other Skills

  • Customer Service
  • Spreadsheets
  • Record Keeping
  • Incident Reporting
  • Professionalism
  • Non-Verbal Communication
  • Client Confidentiality
  • Adaptability
  • Teamwork
  • Detail Oriented
  • Social Skills

Roles & Responsibilities

  • Concierge and customer service experience
  • Outgoing personality
  • Financially motivated to work with guests
  • Residence in Central Florida preferred; open to candidates in FL, NV, AZ, UT and SC

Requirements:

  • Perform general office duties to support Sales - Marketing (e.g., filing, emailing, typing, sending/receiving faxes, delivering mail).
  • Receive, record, and relay messages accurately; gather materials and assemble information packages and marketing materials (brochures, maps, price lists, etc.).
  • Verify eligibility for preview package sales/tours and schedule tours; maintain and report numbers of package sales/tours daily.
  • Enter, retrieve, reconcile, and verify information (commissions, leads, third parties) in sales software; generate letters, invitations, and attendee lists; maintain databases and ensure confidentiality.

Job description

*Preferred candidates must residence in Central Florida.

*Open to candidates residing in FL, NV, AZ, UT and SC

Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Marriott® hotel properties to promote the Marriott Vacation Club Destinations® Program. As a Vacation Sales Concierge, you will offer hotel guests financial incentives in exchange for learning about our points-based ownership product.

POSITION SUMMARY:

  • Perform general office duties to support Sales - Marketing (e.g., filing, sending emails, typing, sending outgoing faxes, delivering incoming faxes, copying, opening or distributing mail).
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Gather materials and assemble information packages and marketing materials (e.g., brochures, promotional materials, maps, price lists, or menus).
  • Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a property.
  • Record, calculate total, and report numbers of package sales/tours sold to manager/supervisor on a daily basis.
  • Generate letters, invitations, and final participant/attendee lists.
  • Maintain and update databases, spreadsheets, and electronic filing systems related to Sales and Marketing activities (e.g., tours, mailings).
  • Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.  
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals.
  • Read and visually verify information in a variety of formats.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.  

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Virtual Office Assistant Related jobs

Other jobs at Marriott Vacations Worldwide

We help you get seen. Not ignored.

We help you get seen faster — by the right people.

🚀

Auto-Apply

We apply for you — automatically and instantly.

Save time, skip forms, and stay on top of every opportunity. Because you can't get seen if you're not in the race.

AI Match Feedback

Know your real match before you apply.

Get a detailed AI assessment of your profile against each job posting. Because getting seen starts with passing the filters.

Upgrade to Premium. Apply smarter and get noticed.

Upgrade to Premium

Join thousands of professionals who got noticed and hired faster.