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FinCEN Support Coordinator I

Role overview

Qualifications

  • High school diploma required; Bachelor's degree preferred
  • Escrow experience preferred
  • Strong customer service, communication, organizational and analytical skills
  • Experience or familiarity with FinCEN reporting processes or financial compliance tasks

Responsibilities

  • Engages with field operations, clients and consumers to manage and review client files and coordinate administrative tasks for the FinCEN reporting process
  • Provides professional customer service and utilizes communication, organizational and analytical skills to drive performance
  • Assists the manager with identifying process improvements and establishing standards for production and quality
  • Performs a wide range of support functions to assist in departmental processes and follows defined procedures to complete daily tasks under supervision

About the company

Informative Research logo

Informative Research

Informative Research, a Stewart company, is a premier technology provider delivering data-driven credit and verification solutions to the lending community. The solutions provider currently serves mortgage companies, banks, and lenders throughout the United States. The company is recognized for streamlining the loan process with its straightforward service model, progressive solutions, and cutting-edge technology. For more information, visit www.informativeresearch.com.

Company details

Company size51 - 200

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Job description

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about

More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

Directly engages with field operations including core Escrow and Title Operations, clients and consumers. Manages and reviews client files, answers client inquiries and coordinates all the administrative details necessary for the identification, preparation, processing and follow-up of the FinCen reporting process..


Job Responsibilities

  • Engages in providing professional customer service, communication, organization and analytic skills to drive performance
  • Other responsibilities include assisting the manager in identifying process improvements and standards for production and quality
  • Performs a wide range of support functions to assist in departmental processes
  • Follows clearly defined procedures to complete daily tasks and responsibilities
  • Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
  • Uses basic communication skills to address internal and/or external clients and/or team members
  • Individual contributor working under direct supervision with little autonomy
  • Performs all other duties as assigned by management


Education

  • High school diploma required; Bachelor’s preferred


Experience

  • Escrow experience preferred

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.

Pay Range & Benefits

$37,134.70 - $61,891.18 Annually

The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate’s knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range.

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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