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Director of Revenue Operations

Role overview

Qualifications

  • 5-10+ years in RevOps / Sales Ops at high-growth B2B SaaS companies
  • Proven track record building or scaling RevOps functions (systems, process, and analytics)
  • Deep CRM ownership (HubSpot preferred or Salesforce) with pipeline management and reporting
  • Experience with forecasting/pipeline analytics with executive-level visibility

Responsibilities

  • Build and scale RevOps; own systems, analytics, processes, and enablement across Sales, Marketing, and Customer Success; define priorities and roadmaps
  • Own GTM data and tech stack (HubSpot, sequencing tools, enrichment tools, automation); maintain clean data, account ownership, and pipeline hygiene
  • Design workflows, integrations, and automations to improve rep efficiency; build forecasting processes with high accuracy and fast variance analysis
  • Drive cross-functional alignment across Sales, Marketing, and Customer Success; standardize the lead-to-customer journey; ensure adoption and measurable governance; establish commissions design

About the company

Canals logo

Canals

Computer Software / SaaS

Canals automates sales order entry, accounts payable, and purchasing workflows with the most accurate AI for distribution. Speed up quoting, stay on top of order updates, pay smarter and win more business, all by eliminating the manual work that slows your employees down. Plus, unlock time for more strategic work like strengthening customer service and supplier relationships. With pre-built ERP integrations and minimal setup, you can get up-and-running – and see immediate value – without taking up IT resources. As your teams use it, our AI models learn and adapt to your business, preserving tribal knowledge and getting more and more accurate. Canals has revolutionized the day-to-day of sales and accounting teams at forward-thinking distributors, including United Electric, R.S. Hughes, and Puget Sound Pipe & Supply. Let’s chat about how you can use AI-powered automation to gain a competitive edge too.

Company details

IndustryComputer Software / SaaS
Company size11 - 50

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Job description

About Canals

Canals is a fully remote, profitable startup transforming the industrial supply chain ($10T industry) with AI. Our platform seamlessly integrates with the systems distributors already use, automating tedious tasks and reducing failure points in moving physical goods across the globe.

We’re an 80-person team (~50 in engineering), located across North and South America.

The Role

We’re looking for a Director of Revenue Operations to build and scale the RevOps function at Canals. This role sits at the center of our go-to-market engine; owning systems, data, and operating cadence across Sales, Marketing, and Customer Success.

You’ll report to the Head of Operations and partner closely with GTM leadership to design the infrastructure that powers our growth, while staying hands-on in execution. This is a high-impact role for someone who thrives in fast-moving, early-stage environments and wants to build from zero to one.

What You’ll Do

Build & scale RevOps

  • Establish and own the RevOps function across systems, analytics, process, and enablement

  • Define priorities, operating rhythms, and roadmaps aligned to company growth goals

  • Lay the foundation for future team hiring (and manage early hires as we scale)

  • Create a culture of ownership, speed, and high standards

Own GTM systems & data

  • Own and optimize the GTM tech stack (HubSpot, sequencing tools, enrichment tools, automation)

  • Maintain clean data, clear account ownership, and structured pipeline hygiene

  • Design workflows, integrations, and automations that improve rep efficiency

  • Ensure data integrity across the full lead-to-revenue lifecycle

Drive GTM strategy & execution

  • Partner with leadership on segmentation, territory design, and pipeline strategy

  • Translate growth targets into clear operating plans, KPIs, and leading indicators

  • Build and run forecasting processes with high accuracy and fast variance analysis

  • Establish a consistent weekly, monthly, and quarterly business cadence

Analytics & insights

  • Build dashboards and reporting that leadership trusts for decision-making

  • Deliver clear insights on pipeline health, conversion, and revenue performance

  • Identify bottlenecks and recommend data-driven improvements across the funnel

Process & alignment

  • Standardize and document the lead-to-customer journey

  • Implement scalable pipeline governance and stage definitions

  • Drive cross-functional alignment across Sales, Marketing, and CS

  • Ensure new processes are adopted and measurable

Commissions & performance

  • Design and administer commission plans and incentive structures

  • Ensure commissions are accurate, transparent, and paid on time

  • Support compensation planning aligned to company goals

What You’ll Bring

  • Typically, 5–10+ years in RevOps / Sales Ops at high-growth B2B SaaS companies

  • Track record of building or scaling RevOps functions (systems, process, and analytics)

  • Deep CRM ownership (HubSpot preferred or Salesforce): pipeline management, account ownership, and reporting

  • Familiarity with operationalizing AI for GTM teams

  • Experience running forecasting and pipeline analytics with executive-level visibility

  • Strong operator mindset and comfortable being both strategic and hands-on

  • High ownership, detail-oriented, and biased toward action

  • Experience working closely with founders or executive teams

  • Experience with commissions tools and compensation design

Why Join Canals

  • Real-world impact: your work improves global supply chains, saving customers time and reducing waste.

  • Strong engineering culture: we invest in quality and documentation to keep moving fast sustainably.

  • Culture of ownership: moving fast while putting quality first.

  • Remote-first, flexible work environment across North and South America.

  • Stellar product-market fit with tons of customer love.

  • All star team with diverse backgrounds to collaborate with and learn from.

Canals.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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