Slovenian speaking customer Service role - work from home anywhere in Greece

Mercier Consultancy is thrilled to announce an exciting opportunity for a Slovenian Speaking Customer Service Representative to work from home from anywhere in Greece! This role allows you to provide outstanding support to our Slovenian-speaking customers, all while enjoying the flexibility of remote work.

In this position, you will be the key point of contact for customers, assisting them with inquiries and ensuring a seamless experience. Your fluency in Slovenian will be essential in delivering personalized service that meets our clients' needs effectively.

Responsibilities

• Provide exceptional customer support in Slovenian via phone, email, and chat
• Address customer inquiries and resolve issues promptly and effectively
• Maintain accurate records of customer interactions in the CRM system
• Inform customers about products and services, enhancing their understanding
• Collaborate with team members to ensure high-quality service delivery
• Gather and analyze customer feedback for continuous improvement
• Engage in ongoing training to keep up with product and service developments

Requirements

• Fluency in Slovenian and English, both written and spoken
• Strong communication and interpersonal skills
• Previous experience in customer service or related roles is a plus
• Ability to work independently and manage time effectively in a remote setting
• Detail-oriented and able to handle multiple tasks efficiently
• Dedication to providing high-quality customer service
• Familiarity with customer support software is advantageous

Benefits

• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...