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Team Lead, Revenue Cycle Administrator

MyEyeDr.

Role overview

Qualifications

  • 3 years of medical billing experience required
  • Strong knowledge of medical and vision insurance billing processes and revenue cycle management
  • Proficiency in accounting principles related to healthcare billing
  • Excellent leadership and team management skills

Responsibilities

  • Oversee medical and vision insurance billing activities, monitor payments from providers, and ensure timely claim processing daily
  • Lead and develop the Revenue Cycle team: provide training, performance evaluations, create SOPs, and drive process improvements for assigned payers
  • Review and correct rejected or inaccurate claims; manage payer automation and ensure accurate data across the claim cycle
  • Produce productivity and payer performance reports; coordinate with the MVC Manager to address key carrier issues and complete carrier-specific projects

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • English

Hard skills

Revenue Management Claims And Litigation Management Medical Billing Accounts Payable Associate Insurance Regulatory Compliance Payment Processing Microsoft Business Intelligence Project Management Medical Billing Performance Management

Other skills

  • Communication
  • Analytical Skills
  • Leadership
  • Team Management
  • Time Management
  • Mentorship
  • Social Skills
  • Problem Solving

About the company

MyEyeDr. logo

MyEyeDr.

Optometry & Vision Care

MyEyeDr. empowers our patients to live their best lives by providing comprehensive eye care and an expansive selection of eye wear solutions. Our trusted community of doctors and team members make personalized vision healthcare accessible for everyone. Together, we are committed to giving the gift of great vision, helping our patients see and do more. Founded by Sue Downes in 2001, we’ve grown to more than 800 offices across 28 states. Alongside our exponential growth, our employees have built meaningful careers helping patients see and look their best.

Company details

Company typeXLarge
IndustryOptometry & Vision Care
Company size5001 - 10000

Links

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Job description

Description

About the role
The Revenue Cycle Team Lead is responsible for overseeing all aspects of medical and vision insurance billing and accounting with a high level of expertise. This remote role reports directly to the Manager, Revenue Cycle and plays a key part in ensuring team objectives are met.
 
The Team Lead provides guidance and support to team members, regularly evaluates performance, and analyzes insurance carrier requirements to establish and drive strategic goals that optimize revenue cycle operations.
  
You Will 
  • Oversee Billing claims to insurance providers 
  • Monitor and record payments received by insurance providers 
  • Transfer balances to patients when necessary 
  • Refund balances to patients when necessary 
  • Utilize gateway and insurance websites to monitor claims status and payments 
  • Obtain missing or invalid claim information from the offices 
  • Manage time and work load to ensure that all aspects of the claim cycle are completed each day 
  • Manage and correct rejected and incorrect claims 
  • Meet monthly department goals 
  • Team Lead goal call participation and preparedness 
  • Identify issues and concerns in daily processes and provide insight on corrections 
  • Create SOP documents on insurance carriers 
  • Create more seamless processes for insurance carriers 
  • Lead the team for the insurance provider you are assigned 
  • Review and improve payer automation 
  • Provide support and training for team members 
  • Provide productivity reports to the team 
  • Provide payer reports to the team 
  • Work with the MVC Manager to ensure that all aspects of the insurance carrier are addressed and key issues are identified 
  • Complete and document assigned projects and tasks specific to certain carriers 
 
 About You 
  • High School degree/GED Required, Associates Degree, preferred
  • 3 years of medical billing experience required
  • Accounting experience preferred
  • Lead, assistant manager, management experience 
  • Strong knowledge of medical and vision insurance billing processes and revenue cycle management
  • Proficiency in accounting principles related to healthcare billing
  • Excellent leadership and team management skills
  • Strong analytical and problem-solving abilities
  • Effective communication and interpersonal skills
  • Ability to work independently in a remote environment
  • Familiarity with insurance carrier requirements and compliance standards
 
 
Grow with Us 
  • Career Development and Training Opportunities 
  • Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more 
  • Participate in our Vision coverage and associate discounts on our products 
  • Participate in our 401(k) with competitive company match 
  • Accrue PTO and paid holidays from day one 
Introduction | MyEyeDr.  
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.  
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. 
 
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics. 
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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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