Key Facts

Remote From:

Full time

English

Hard Skills

Assistive Technology Calendar Management Documentation Generation Office Management Event Scheduling Demonstration Skills Support Engineering Inventory Management Sample Management

Other Skills

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Sales
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Customer Service
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Relationship Management
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Time Management
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Teamwork
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Communication
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Problem Solving

Roles & Responsibilities

Experience in sales and customer-facing roles
Experience delivering, installing and servicing CRT mobility equipment
Ability to troubleshoot, perform preventive maintenance and repairs on mobility devices
Willingness to travel overnight and participate in occasional weekend events

Requirements:

Delivery and set up of CRT mobility equipment for evaluations/assessments
Trains ATPs and clinics on safe use of company equipment as directed
Performs troubleshooting, preventive maintenance and repairs of equipment independently
Documents product issues and maintains inventory control, including status reports and quarterly counts; overnight travel and some weekend events may be required

Job description

Do you have experience in sales and looking for the right employment opportunity that not only has a great compensation package but whose work is also meaningful? Join our Salesforce Team!

Who we are

Sunrise Medical is committed to improving people's lives by providing innovative, high-quality mobility products and services that exceed customer expectations. Sunrise Medical is a world leader in the development, design, manufacture, and distribution of manual and powered wheelchairs, mobility scooters, and both standard and made-to-order seating and positioning systems.

What we offer

Excellent health benefits plans, which includes FSA and HSA options
Life insurance
401(k) with company match
Generous vacation, paid sick time-off and paid holidays
Employee Assistance Program
Wellness programs and benefits
Education Reimbursement Program

Job Summary

This role is primarily Responsible supporting Account Manager / Rehab Manager in a large territory through various elements to achieve / exceed specified sales expectations of Sunrise Medical products including (but not limited to): delivering and servicing Complex Rehabilitation Technology (CRT) equipment to clinics, hospitals, dealers, Veteran Affairs (VA) facilities, and client homes with ATP and/or Account Manager / Rehab Manager in a designated territory. Performs the service and repair to CRT mobility equipment; and maintains assigned Sunrise Medical sample inventory. Responsible for managing scheduled appointments and support territory goals by enhancing customer / clinical relationships through positive customer service and technical assistance.

Principal Job Duties & Responsibilities

Delivery and set up of CRT mobility equipment for evaluations / assessments.
Trains ATP’s and clinics on safe use of company equipment as directed.
Performs troubleshooting, preventative maintenance and repairs of equipment independently.
Performs / demonstrates the features and benefits of company products to prospective ATPs, Clinicians and clinics as directed by Account Manager / Rehab Manager.
Communicates daily with Account Manager / Rehab Manager, assigned customer service if needed regarding delivery and/or service requirements.
Completes and submits paperwork, checks email within 24 hours as requested.
Maintains inventory control and prepares status reports and conducts quarterly physical-count inventory.
Documents and reports all product issues per company guidelines and procedures.
Complete other assigned tasks as requested by Regional Director / Account Manager / Rehab Manager.
Overnight travel and some special events on weekends are required.