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Program Manager (Healthcare)

Roles & Responsibilities

  • Bachelor's degree
  • Minimum 5 years of program management experience, overseeing multiple program workstreams
  • Healthcare industry experience highly preferred (open to candidates from finance/banking, large consumer brands with loyalty programs, or consulting firms focused on Consumer Experience)
  • Experience leading large, enterprise-level programs

Requirements:

  • Own end-to-end journey from concept through optimization with an omnichannel strategy mindset
  • Lead and manage marketing analytics and performance initiatives, leveraging tools such as Jira, Smartsheet, journey-mapping tools (Miro, Lucid, Fig), and marketing automation (Marketo)
  • Drive strategic initiatives with a strong strategic background, focusing on customer experience/experience design and lifecycle strategy
  • Oversee large-scale, enterprise programs across a transforming healthcare organization, coordinating multiple workstreams and ensuring alignment with business goals

Job description


Job Title Program Manager (Healthcare)
Location : Remote
Duration : Long Term Contract

Roles & Responsibilities
  • Bachelor's degree
  • Minimum 5 years of program management experience; overseeing multiple program workstreams
  • Must have industry experience in healthcare is HIGHLY preferred (also open to candidates from a finance/banking industry, large consumer brands with loyalty programs, or consulting firms focused on Consumer Experience)
  • Experience leading large complex programs at the enterprise level
  • Need strong performance marketing and analytics experience
  • Jira
  • Journey mapping experience w/ tools such as Miro, Lucid, Fig, etc.
  • Marketing automation such as Marketo or similar
  • Smartsheet's
  • Must have strategic background - strategic thinking, driving strategic initiatives, etc.
  • Must have strong customer experience (CX)/experience design experience including consumer lifeccyle strategy
  • Omnichannel strategy mindset
  • End to end journey ownership (concept thru optimization)
  • Wants someone who is excited about working at a large healthcare organization that's undergoing significant transformation and will be at the forefront of various workstreams



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