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Workers' Compensation Program Specialist (Remote)

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Time Management
  • Incident Reporting
  • Organizational Skills
  • Microsoft Outlook
  • Client Confidentiality
  • Non-Verbal Communication
  • Teamwork
  • Detail Oriented
  • Professional Responsibility
  • Problem Solving

Roles & Responsibilities

  • Associate’s degree in Human Resources, Risk Management, Occupational Safety, Business Administration, or a related field (or equivalent work experience).
  • 3–5 years of experience supporting a workers’ compensation program, safety program, HR, risk management, or related function.
  • Working knowledge of workers’ compensation principles, including incident reporting, claim lifecycle awareness, and return-to-work concepts.
  • Experience collaborating with insurance carriers, third-party administrators (TPAs), or internal claims partners.

Requirements:

  • Provide day-to-day administrative and operational support for the workers’ compensation program and assist in coordination of claims.
  • Ensure timely incident reporting and maintain complete and accurate documentation by local teams, and guide them on monitoring ongoing claims.
  • Partner with the Workers’ Compensation Manager, HR, Safety, Operations, and external partners (insurance carriers, TPAs) to identify process improvements and ensure regulatory compliance.
  • Develop, prepare, and distribute workers’ compensation reports and support the return-to-work and light-duty programs, including coordinating related meetings and training.

Job description

JOIN US AND "CREATE YOUR VISION"

ABOUT US

S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. 

Our success has compounded since the Company’s humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes.  We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability.

ABOUT THE ROLE

This is not an adjuster role and will not be expected to handle a caseload. 

The Workers’ Compensation Program Specialist is a professional, fully remote role that reports directly to the Workers’ Compensation Manager.

As a member of the (corporate) Safety team, the Workers’ Compensation Program Specialist will provide administrative and operational support to safety professionals located at our (nationwide) distribution centers, develop customized program reporting, communicate program updates/inquiries to our insurance carrier, and identify/support enhancements to the return-to-work program.

SCHEDULE & COMPENSATION

Monday-Friday (standard business hours), Full-Time, Exempt 

Remote Opportunity Available 

Compensation: $60,500-$84,700 (negotiable, based on experience) - eligible for 5% target incentive

Benefits

We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0–90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You’ll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one.

WHAT YOU WILL DO 

  • Provide day-to-day administrative and operational support of the workers’ compensation program.
  • Assist in the overall coordination of the workers’ compensation claims program.
  • Ensure local teams report workers’ compensation claims in a timely manner and maintain complete and accurate documentation.
  • Guide and support local teams with basic information needed in the monitoring and management of ongoing workers’ compensation claims.
  • Partner with the Workers’ Compensation Manager to collaborate with internal stakeholders (HR, Safety, Operations) and external partners (insurance carriers, third-party administrators) to identify process improvement opportunities and ensure regulatory compliance.
  • Maintain strict confidentiality of employee medical information and workers’ compensation claim data.
  • Support the ongoing development, implementation, and enhancement of return-to-work and light-duty programs.
  • Assist in continuous program improvement opportunities to ensure a best-in-class workers’ compensation program for all associates.
  • Coordinate and schedule workers’ compensation related meetings and training sessions, as needed.
  • Develop, prepare, and distribute workers’ compensation reports as directed by the Workers’ Compensation Manager.
  • Complete additional Safety-related administrative tasks as assigned.

WHAT WE'RE LOOKING FOR 

  • Associate’s degree in Human Resources, Risk Management, Occupational Safety, Business Administration, or a related field (or equivalent work experience).
  • 3–5 years of experience supporting a workers’ compensation program, safety program, HR, risk management, or related function.
  • Working knowledge of workers’ compensation principles, including incident reporting, claim lifecycle awareness, and return to work concepts.
  • Experience collaborating with insurance carriers, third party administrators (TPAs), or internal claims partners.
  • Strong understanding of the importance of timely incident reporting and accurate documentation.
  • High level of discretion with the ability to maintain confidentiality of medical and claim information.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook), with the ability to prepare reports and track program metrics.
  • Excellent written and verbal communication skills, with the ability to explain workers’ compensation processes to non technical audiences.
  • Strong organizational and time management skills, with the ability to manage multiple priorities in a remote environment.
  • Ability to work independently while maintaining strong collaboration with cross functional teams.

Preferred Qualifications:

  • Experience supporting a multi state workers’ compensation program.
  • Familiarity with OSHA recordkeeping basics and the relationship between safety incidents and workers’ compensation claims.
  • Experience assisting with return to work or light duty programs.
  • Prior experience in distribution, manufacturing, warehousing, or logistics environments.
  • Experience preparing monthly or executive level reports related to workers’ compensation or safety performance.
  • Knowledge of common workers’ compensation systems or incident management platforms (e.g., risk management or TPA portals).
  • Experience with the handling or oversight of workers' compensation claims in the state of California.

Professional certifications such as: 

  • ARM
  • AIC
  • WCIS

Key Skills & Competencies

  • Workers’ Compensation Program Support
  • Process Improvement & Compliance Awareness
  • Cross Functional Collaboration (HR, Safety, Operations)
  • Data Tracking & Reporting
  • Attention to Detail & Accuracy
  • Confidential Information Handling
  • Remote Work Effectiveness
  • Professional Judgment/Problem Solving/Customer Focused Mindset

PHYSICAL DEMANDS 

In performing this job, the employee will be working remotely and should have suitable/dedicated space that ensures confidentiality in the handling of company information. 

WORKING ENVIRONMENT

The job will be performed remotely. There may be some travel which will be less than 1%, if at all. 

EQUAL OPPORTUNITY EMPLOYER

S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S.  This job offer is contingent upon the completion of a satisfactory background check.

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