Bilingual Medical Receptionist (English & Spanish Proficiency) at SnappyCX

Job Title: Medical Receptionist (English & Spanish Proficiency)

Job Overview

We are seeking an experienced Medical Receptionist to support a health practice. This is a remote role focused on front-desk and patient coordination responsibilities. The ideal candidate has prior hands-on experience in a medical setting, is HIPAA compliant, and is confident in handling patient interactions with accuracy and professionalism.

Work Schedule & Compensation

• Hours: 20 to 30 hours per week

• Schedule: Morning hours

• Employment Type: Part-time

Key Responsibilities

• Answer incoming patient calls promptly and professionally

• Schedule, reschedule, and confirm patient appointments

• Accurately register and update patient information in the system

• Handle patient inquiries and provide basic information as needed

• Ensure all patient data is handled in compliance with HIPAA regulations

• Coordinate with clinical staff to support smooth daily operations

Non-Negotiable Requirements

• Proven prior experience as a Medical Receptionist

• HIPAA certification (mandatory)

• Strong experience with:

  • Call handling

  • Appointment scheduling

  • Patient registration and data accuracy

• Excellent English communication skills (written and spoken)

• High attention to detail and professionalism when handling sensitive patient information

Ideal Candidate

• Comfortable working independently in a remote environment

• Organized, reliable, and patient-focused

• Familiar with medical office workflows and patient intake processes