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Product Manager (m/f/d) IT Monitoring & Observability

Checkmk

Role overview

Qualifications

  • Strong technical understanding of IT infrastructure, data centers, and cloud services, with experience in monitoring and observability software.
  • Proven track record as a Product Manager/Owner, System Engineer or similar role in an agile software development environment.
  • User-centered mindset with the ability to identify and verify needs and pain points in direct collaboration with users.
  • Excellent communication skills in English and ability to collaborate and influence cross-functional teams.

Responsibilities

  • Enhance the monitoring of technologies across operating systems, networking, hardware, databases, virtualization, cloud services, and applications.
  • Collaborate with users to incorporate domain knowledge to build proactive monitoring that alerts before failures and provides out-of-the-box insights.
  • Partner with development teams to deliver product features and releases, including handling 3rd-level support tickets with engineers when product decisions are needed.
  • Serve as a product subject-matter expert, guiding internal teams (sales and marketing) and staying up-to-date with industry advancements.

About the company

Checkmk logo

Checkmk

Computer Software / SaaS

We are a dynamic and high growth software firm, yet still with a familiar atmosphere. With our products we improve the lives of thousands of administrators and DevOps teams and help to ensure that IT, the modern world‘s backbone, runs reliably and with high performance. Our mission is to develop the best tools to support these specialists to ensure they can fulfill their important tasks, independently of the complexity, size, and distributed nature of IT. It is our firm believe that no software firm can solve this complexity from the ‚outside‘. It is rather the combination of a large community of specialists possessing deep know-how of the specific needs of their domain, coupled with our creativity to find the smartest solution to address these needs, that ultimately enables the development of the most effective tools for our customers. The close collaboration with our customer community and the knowledge that we can help this community with our open source and commercial products is our driver of change. Our offices are centrally located in München-Haidhausen, the 'French quarter' - an area well known for its many small alleys, squares, historical buildings, cultural offers and numerous cafes, bars and restaurants

Company details

Company typeSME
IndustryComputer Software / SaaS
Company size51 - 200

Links

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Job description

Your mission
Do you want to build a product that's central to your users' everyday lives and make a measurable impact? Are you tired of working in environments where product managers just execute sales wishes? Are you passionate about technology and do you love to actually interact with users?

If so, we have an exciting opportunity for you to join our product team at Checkmk and make a real difference!

As our new Product Manager - Monitoring & Observability (m/f/d), your mission will be to extend the capabilities of Checkmk. Dive deep into technologies, understand them in collaboration with our users and their domain-experts, and design a monitoring that ensures users know what's happening before an actual failure occurs. Here's what your journey with us will look like:

  • Enhance the monitoring of technologies from operating systems, networking, hardware, databases, virtualization, cloud services to applications
  • Work closely with our users to include their domain know-how to ensure we build a monitoring that alerts before a failure occurs and provides helpful information out-of-the-box
  • Collaborate with the development teams to ensure successful delivery of product features and releases
  • Dive deep into Checkmk to handle 3rd level support tickets jointly with our developers, guiding them when product decisions are needed
  • Serve as a subject-matter expert for the product, providing guidance and support to internal teams, including sales and marketing
  • Remain up-to-date with industry advancements, emerging cloud technologies, and other IT infrastructure topics
Your profile
  • Strong technical understanding of IT infrastructure, data centers, and cloud services, ideally previous experience with monitoring and observability software
  • Proven track record as a Product Manager/Owner, System Engineer or similar role in an agile software development environment
  • Interest to work like a detective to analyze product issues and dive deep into unknown areas of the product
  • You're not afraid to ‘get your hands dirty’: You enjoy playing around with complex features until you understand every last detail of them
  • Strong analytical and problem-solving skills, with the ability to translate complex requirements into actionable concepts and user stories
  • Have a user-centered mindset, with a demonstrated ability to identify and verify needs and pain points in direct collaboration with users
  • Result-oriented mindset with a strong focus on delivering high-quality products on time.
  • Excellent communication skills in English, with the ability to effectively collaborate and influence cross-functional teams.
Why us?
  • The chance to make a decisive impact and shape the future of a dynamic, fast growing tech company while growing with your tasks and responsibilities
  • Flexible and family-friendly working conditions in a stable environment
  • With the wide range of sports and wellness offers from Wellpass, you can choose from over 9,000 sports and wellness offers
  • An agile team that embodies autonomy and fast decision making within flat hierarchies
  • A unique corporate culture where we emphasize equality, diversity and inclusion
  • A wide range of education and training opportunities
  • High flexibility between mobile work and an office in one of the most beautiful, central district of Munich
  • An attractive salary
  • Regular onsite events of all sorts (Company Outings, Team events, Checkmk Conference, Conference After Party and more) in a familiar atmosphere
Interested? Then contact us now!
You can get insights about working@checkmk at: www.kununu.com/de/checkmk
Apply for this job
About us
We are the creators of Checkmk, a leading hybrid IT monitoring software for both cloud-native and traditional infrastructures and applications. Checkmk is available as an open-source and commercial edition. We are a strong team of software developers and DevOps, open-source enthusiasts and nerds who are passionate about helping small and large companies run their complex IT infrastructures reliably. Over the last years we have grown from 20 to over 250 employees to support our customer growth in Europe, the US and beyond. Our colleagues currently work from our Munich HQ as well as across Germany, Italy, Austria, France, Spain, Poland, USA, Singapore and Malaysia.

We are a dynamic, fast growing and easy-going company where positive collaboration is very important. We are more than just colleagues; we have a strong team and a great customer community. For us, high autonomy and flat hierarchies are not just words on paper, but everyday life. With us you don’t work as one of hundreds or on purely theoretical questions but have an immediate positive influence.   

With our product, we make the lives of thousands of administrators easier and help them in coping with the increasing complexity of IT. Our customers love our product and your work helps to keep it that way!

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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