Mortgage Closing Support Specialist

                                                    ****Eastern Time Zone (EST) Only******

Job Summary

You will be responsible for performing verifications of employment, scheduling closing with settlement agents, order third party documentation and assisting with other funding and post-closing support needs. The ideal candidate has exceptional communication skills, a high level of motivation thrives in a fast-paced environment, is adaptable to change, and is extremely driven. This is an entry level position with opportunity for growth.

Duties/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

•  Third party document ordering and fulfillment
•  Assist with trailing documents
•  Manage the timely completion of MERS Registrations, Transfers and reporting in the MERS Online system
•  Schedule closing appointments with borrower and settlement agent. Discuss the final closing disclosure and cash to close requirements as part of the scheduling process and relay any borrower inquiries to the loan officer or closing specialist as applicable
•  Reconcile and issue Post Consummation Closing Disclosures
•  Assist with collateral tracking, obtaining signed closing packages and progression of files post funding
•  Effectively manage multiple demands and competing priorities
•  Perform other related duties as required and assigned

Required Skills/Abilities

• Mortgage Funding Processes-Deep understanding of how wholesale mortgage loans move from underwriting to closing and funding
• Loan Documentation Review-Ability to accurately review closing packages, funding conditions and loan documents (Notes, Deeds of Trust, Closing Disclosures etc.)
•  Effective time-management abilities
•  You are able to meet critical deadlines in a dynamic, rapidly changing environment
•  Provide exemplary service in all client interactions and communications; always uphold the ResiCentral service standards and exercise good judgment
• Microsoft Office basics- Specifically Excel, Outlook/Teams, and Word Technical proficiency
• Comfort with digital tools and ability to learn new software/technologies 
• Strong attention to detail

Preferred Skills/Technologies

• Encompass
• Compliance Awareness-Recognize potential red flags and escalate compliance or fraud concerns appropriately
• Adaptability-Stay flexible with changing investor requirements, funding procedures and system updates
• Team Collaboration-Coordinate with underwriting, post-closing and wire departments to ensure seamless loan delivery  
• Knowledge of investor requirements

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer

Education and Experience

• High school diploma or GED is required. A College degree is desired
• Recent experience in the mortgage industry a plus
• Experience with Encompass is a plus

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice