Summary 

Reporting to the Co-President, the District Manager manages overall operations of approximately seven to eleven Taco Time restaurants. The District Manager ensures that their locations are providing excellent guest service, serving safe, high quality foods, maintaining clean facilities, developing their people and upholding policies and procedures while growing guest counts and maximizing profitability.

Essential Functions and Key Position Accountabilities 

• Key member of the operations leadership team and willing to travel as needed to fit the needs of the company
• Mission statement ambassador
• Ultimately responsible for everything that happens in their restaurant
• Maintains high-standards and expectations around food quality, guest service, food safety, speed of service, cleanliness, and profitability at their restaurants
• Communicates with the restaurant leadership teams on a frequent basis
• Ensures compliance with Taco Time policies and procedures
• Evaluates restaurant operations against specific criteria
• Holds managers accountable for performance and works with managers to improve
• Responsible for the financial integrity of all their restaurants including but not limited to, cash, product inventory, and labor
• Responsible to ensure all laws and regulations are being followed in all their restaurants
• Interviews, hires, and develops management staff
• Responsible for continued management development and promotion within district
• Should always have an internal bench of managers available to them
• Be self-sufficient in their district and not rely on outside hires or transfers from other districts
• Serves as the ultimate decision maker for the restaurants in their district
• Monitors staffing levels to ensure everything is being done to appropriately staff restaurants based on sales volumes
• Builds an effective team through training and development by providing feedback, establishing performance expectations and by conducting performance reviews
• Coaches and counsels staff; terminates employees when necessary
• Assists and supervises in all aspects of management training
• Travels between restaurant locations within their district on a frequent basis
• Spends at least 8 hours in each restaurant over the course of a 4 week period
• Attends semi-monthly meetings at corporate office and others as scheduled
• Possesses excellent organizational and prioritization skills, including the ability to manage multiple tasks/projects at one time
• Adapts to changes in work assignments and environment, willing to assume additional responsibility and learn new processes
• Supports all interdepartmental initiatives and ensures their successful execution across all locations
• Acts as a liaison between operations and corporate departments to ensure effective communication
• Assists with special projects and other designated activities, as assigned
• Performs other related duties and projects as assigned by Manager

Minimum Qualifications

EDUCATION

1. This position prefers a Bachelor’s degree in Accounting, Business Administration, or related subjects
   1. Experience in lieu of education is acceptable

LICENSURE/CERTIFICATION

1. Current Food Handler’s Permit

EXPERIENCE

1. This position requires a minimum of three-years’ experience managing multiple locations in a restaurant or service industry environment
   1. Direct General Manager experience for Taco Time NW in lieu of multi-location management experience may be considered

KNOWLEDGE/SKILLS/ABILITIES

1. Communication
   1. Requires ability to communicate effectively in English both verbally and in writing
   2. Ability to follow appropriate communication channels
2. Team Building/Interpersonal Skills
   1. Demonstrates competency by maintaining positive, collaborative, and constructive interpersonal relationships
   2. Understands and practices the principles of effective teamwork
3. Work Prioritization/Flexibility/Adaptability

1. Demonstrates ability to prioritize work assignments and meet productivity and 

quality standards

2. Adapts easily to changes in work assignments and environment, is willing to assume 

additional responsibility and learn new procedures

3. Effective organizational, planning and analytical skills

1. Evaluation Skills
   1. Demonstrates ability to discern standards of varying degrees
   2. Able to coach and council employees to meet standards
2. Computer/Office Skills      
   1. Ability to use standard office equipment including computers, telephones, copiers and fax machines
   2. Intermediate proficiency with MS Office products including Word, Excel and Outlook required
   3. Proficient keyboarding skills required
3. Leadership
   1. Train, Treat, Repeat
      1. Leaders have the ability to develop leaders, train them, and treat them like gold.   They recognize strengths, improve on weaknesses and are wiling to give autonomy to those that excel.  They take the role of coach and teacher seriously and realize that in order to raise the bar they must elevate every member of their team.  Leaders treat others with respect that cannot be denied and will be reciprocated with a team full of peers that work for each other.  Leaders train their teams well enough so that they can go on and excel anywhere they choose for employment and treat them well enough that they don’t want to
   2. Lead from the front
      1. Leaders are not afraid to get their hands dirty.  They pay attention, listen closely, speak directly, and treat others respectfully.  They are self-aware and admit shortfalls even when it can be uncomfortable.  Leaders are humble and do not believe their team is above anything. They compare their teams to the best and strive to be the team that others strive to be
   3. Be a Taco Time Leader
      1. Leaders always have the big picture in mind.  They don’t sacrifice the good of the company for the satisfaction of short-term victories.  They represent themselves as the face of the entire company not just themselves or their individual teams.  They are never better than the job at hand and always willing to do what is best for the company